Fibre Broadband - Can I Use My Netgear N600 Modem
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Re: Fibre Broadband - Can I Use My Netgear N600 Modem
24-04-2013 10:58 AM
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Re: Fibre Broadband - Can I Use My Netgear N600 Modem
15-05-2013 10:29 AM
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Today Openreach have installed fibre and the engineer connected my Netgear N600 ADSL+ Modem Router to the BT Openreach modem.
I cannot get connected to the internet although the fibre is up and running to the Openreach modem.
My Netgear router does show ADSL on the rear but because it has a Cable / Fiber port as per the link provided above I was under the impression that I could use it with Fibre broadband.
The product spec states: Built-in ADSL2+ modem and WAN Gigabit Ethernet port for cable/fiber combined with a wireless router create the Ultimate Integrated Home Gateway
I have since connected the supplied Plusnet router and everything is working fine but I really want to use my Netgear as it is relatively new and has an extra port.
Is my Netgear capable of being used with Fibre given that it has a fibre port and the product spec indicates it can and, if so, should it automatically recognise that fibre is connected as I cannot see anywhere within the modem settings to change from ADSL to fibre?
Thanks for your help.
Re: Fibre Broadband - Can I Use My Netgear N600 Modem
15-05-2013 10:50 AM
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Re: Fibre Broadband - Can I Use My Netgear N600 Modem
15-05-2013 10:59 AM
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My router states it is ADSL but I believe the fibre is vDSL? However, if I have a port for fibre I am assuming this is vDSL?I really don't much in this area of computers!
Re: Fibre Broadband - Can I Use My Netgear N600 Modem
15-05-2013 11:14 AM
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Anyway, when you have a better idea what to try, connect your computer to it, but not the WAN port yet. You'll need to Repair/Re-establish your computer network connection because the Gateway and Network addresses are different from the TG582n.
When you think you have it set right, go back to connection to the TG582n - Repair/Re-establish your network connection and then login to the TG582n. Go to the Internet box and click Disconnect. When it shows that the PPP session is Disconnected, then you can unplug it from the modem and computer.
Then you can Connect up the N600, don't forget to Repair/Re-establish your computer Network connection again (reboot the computer if need be). If you set it up right, you should be able to login to it and click Connect if need be and/or just enter your Broadband username@plusdsl.net and broadband password.
Always click Disconnect to drop the PPP session before disconnecting or powering off a Router as otherwise you may have an 8 minute wait at the moment for the stale PPPoE session to time out.
Re: Fibre Broadband - Can I Use My Netgear N600 Modem
15-05-2013 11:25 AM
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I cant see anywhere where you select pppoe so I hope it defaults to that.
Post back with how that goes and/or any more questions
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Fibre Broadband - Can I Use My Netgear N600 Modem
15-05-2013 11:26 AM
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Re: Fibre Broadband - Can I Use My Netgear N600 Modem
15-05-2013 11:32 AM
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Re: Fibre Broadband - Can I Use My Netgear N600 Modem
15-05-2013 11:43 AM
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Re: Fibre Broadband - Can I Use My Netgear N600 Modem
15-05-2013 11:50 AM
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Re: Fibre Broadband - Can I Use My Netgear N600 Modem
15-05-2013 12:12 PM
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Quote it's quoting 11.32mbps down
Is that the actual download speed or the IP Profile ?
If its the download speed and the Profile is higher then it sounds like your Plusnet profile hasn't caught up with the change to Fibre and is still at your ADSL value.
I'm sure one of the DC team will fix that shortly...
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Fibre Broadband - Can I Use My Netgear N600 Modem
15-05-2013 12:19 PM
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I'm just looking at the WAN Prefence drop-dow box for my Netgear router. They show as Auto-Detect / Must Use DSL WAN / Must Use Ethernet WAN
Which should I select?
Re: Fibre Broadband - Can I Use My Netgear N600 Modem
15-05-2013 12:21 PM
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Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Fibre Broadband - Can I Use My Netgear N600 Modem
15-05-2013 12:38 PM
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With regards to Repair/Re-establish my computer network connection how do I do this?
Forgive the simpleness of my queries but I have little experience in this area.
Re: Fibre Broadband - Can I Use My Netgear N600 Modem
15-05-2013 1:32 PM
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If you are using Windows then either Open Network Connections via the control panel and, or if you have the Network Icon in your Tray, and then right click it and select Repair ( I think that's right for all Windows OSes).
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