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Fiber broadband installed yesterday (11.09)
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Fiber broadband installed yesterday (11.09)
12-09-2014 12:52 PM
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Got fiber broadband installed yesterday, but have no fiber broadband router yet.
Was despatched on 08.09 first class:
08/09/2014 HW31934956 Technicolor TG582n Fibre Router
posting from work...
Was despatched on 08.09 first class:
08/09/2014 HW31934956 Technicolor TG582n Fibre Router
posting from work...
Message 1 of 8
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Re: Fiber broadband installed yesterday (11.09)
12-09-2014 2:01 PM
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Hey mahoon,
Sorry to hear about this, I would have expected the router to be with you by now.
We usually advise 3 to 5 days for router delivery so if its not there today/tomorrow, please let me know and I'll get another one sent you. Ideally this should have been sent out in plenty of time for installation so I'm unsure why the automated system only dispatched it 3 days ago.
Dan
Sorry to hear about this, I would have expected the router to be with you by now.
We usually advise 3 to 5 days for router delivery so if its not there today/tomorrow, please let me know and I'll get another one sent you. Ideally this should have been sent out in plenty of time for installation so I'm unsure why the automated system only dispatched it 3 days ago.
Dan
Message 2 of 8
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Re: Fiber broadband installed yesterday (11.09)
13-09-2014 12:25 PM
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Thanks for relying Dan H. Sadly no router in yesterday's post, nor today's (Saturday 13.09). If another could be sent, that'd be great. Many thanks.
Message 3 of 8
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Re: Fiber broadband installed yesterday (11.09)
13-09-2014 4:59 PM
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They only work mon-Fri so message back here monday if it doesnt come in mondays mail.
Message 4 of 8
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Re: Fiber broadband installed yesterday (11.09)
13-09-2014 6:45 PM
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Should have thought of that Thx Dhaos
Message 5 of 8
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Re: Fiber broadband installed yesterday (11.09)
14-09-2014 12:36 PM
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I've requested another router to be sent out to you. This will be dispatched tomorrow so I'd hope this will be with you Tuesday/Wednesday next week.
Message 6 of 8
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Re: Fiber broadband installed yesterday (11.09)
15-09-2014 1:07 PM
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Thank you Chris.
Message 7 of 8
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Re: Fiber broadband installed yesterday (11.09)
16-09-2014 9:21 PM
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New router arrived - am up and running thanks again.
Message 8 of 8
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