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Fax will not open attachments

hamilton36
Grafter
Posts: 220
Registered: 13-08-2007

Fax will not open attachments

Hi,
I use an old (Win9Cool computer to send faxes and I can do it in two ways.
1. Fax message opens up as emal and I type the contents manually.
2. I scan a page and the computer converts it into a fax attachment.
When both types are sent to Plus.net fax number, those typed as email are ok by those which are scanned just show a blank header page and no scan. Scanned pages are needed if a document with original signature needs to be faxed.
Am I doing something wrong or is this a feature of Plus.net fax facility?
Many thanks,
Alex
1 REPLY
Community Veteran
Posts: 26,718
Thanks: 931
Fixes: 10
Registered: 10-04-2007

Re: Fax will not open attachments

I suggest you confirm that the fax's are being sent correctly by sending them to an ordinary fax number. My suspicion is that it is the sending and nothing to do with the PN fax facility.
jelv (a.k.a Spoon Whittler)
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