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Faulty BT filtered face plate

glloyd
Rising Star
Posts: 1,666
Thanks: 20
Fixes: 1
Registered: 06-04-2007

Faulty BT filtered face plate

A couple of years ago when I had problem with my BB BT insisted on removing my ADSL nation face plate and replace it with a BT one. Now that face plate is faulty (BB drops each time the phone rings) so I have had to refit my ADSL Nation face plate. So who is responsible for replacing the BT face plate?
1 REPLY
jojopillo
Grafter
Posts: 9,786
Registered: 16-06-2010

Re: Faulty BT filtered face plate

HI glloyd,
It would be BT that was responsible for that. You'd have to go through the faults process to make that happen though.
Jojo Smiley