Fault *not* fixed - need SNR reset please
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- Fault *not* fixed - need SNR reset please
Fault *not* fixed - need SNR reset please
08-01-2014 12:18 PM
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Can someone, give me a SNR reset please ?
I did ask the engineer if he could do the SNR reset, but he could not ( i assume because he was telephone engineer rather than broadband.)
The engineer left about 25 min ago.
Regards
Mike
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Fault fixed - need SNR reset please
08-01-2014 12:51 PM
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Re: Fault fixed - need SNR reset please
08-01-2014 12:58 PM
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I can see the reset has been done, SNR down 6, something appears to be a miss , before this fault i had been syncing at between 6500 - 7300 ( last few years ).
here are my current stats
ADSL Link Downstream Upstream
Connection Speed 3680 kbps 448 kbps
Line Attenuation 39.0 db 20.5 db
Noise Margin 6.1 db 21.0 db
On those basic stats the only difference before the fault is the sync. On these stats my line should sync much higher , ( last sync before fault 6912)
Regards
Mike
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Fault fixed - need SNR reset please
08-01-2014 1:22 PM
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Re: Fault fixed - need SNR reset please
08-01-2014 1:27 PM
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Update : This is now back with faults ( just spoke with them), waiting for call back ( info added to ticket)
Regards
Mike
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Fault *not* fixed - need SNR reset please
09-01-2014 9:42 AM
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- Fault *not* fixed - need SNR reset please