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Fastpath & Uncapped upload

Snake99
Newbie
Posts: 9
Registered: ‎21-11-2013

Fastpath & Uncapped upload

Hi, I was wondering if it's possible to have fastpath enabled & my upload uncapped at the same time. If so would it cost me to have it done?
3 REPLIES 3
w23
Pro
Posts: 6,347
Thanks: 96
Fixes: 4
Registered: ‎08-01-2008

Re: Fastpath & Uncapped upload

Plusnet do not charge for fastpath and uncapped upload, unfortunately you may need to wait until monday for a staff member to pick up your post (though you can telephone customer support any time).  Fastpath (interleaving off) may depend on your line being seen as stable, they will not normally switch off interleaving on a line that appears unstable as this will generally make it worse.
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,896
Thanks: 1,506
Fixes: 480
Registered: ‎01-01-2012

Re: Fastpath & Uncapped upload

Hi there.
I've placed a order to uncap the upload and move you onto fastpath.
This should complete Tuesday morning
Any issues please give us a shout.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Snake99
Newbie
Posts: 9
Registered: ‎21-11-2013

Re: Fastpath & Uncapped upload

Hi, thanks for the order, wasn't expecting a reply till monday. I'm really enjoying Plusnet so far.