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Faster upload speeds

DavidJ
Rising Star
Posts: 76
Thanks: 30
Registered: ‎30-07-2007

Faster upload speeds

I've been with Plusnet for ages and I'm very happy with the service and the broadband speed I get. I'm still on the old ADSL Home Surf product and I've no desire to change because everything has worked so well. However, although I get a download connection of around 8mb, my upload connection is always 448kbps. Is there any way to get a faster upload speed? I don't want to compromise my download speed or create any other problems but a faster upload speed would be useful.
David
2 REPLIES 2
dvorak
Moderator
Moderator
Posts: 29,512
Thanks: 6,628
Fixes: 1,483
Registered: ‎11-01-2008

Re: Faster upload speeds

you could try max premium, it's an extra 8 or 9 pounds a month I believe and would give you an increased upload speed.
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Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Faster upload speeds

Is your exchange 21CN enabled - this will tell you http://usertools.plus.net/exchanges/
if so you will need to change products.
If you are on Home Surf I assume that you are a low usage customer so Value (10GB included) would suit with prices dependent on whether your exchange is Market 1, 2 or 3 (the above link will tell you)
Prices are  £6.49  on Market 3 £10.79 on Market 2 or £12.99 a month on Market 1
Once you have changed you will need to request to be moved to 21CN ADSL2+ with upstream uncapped and you will get very much higher upload and download speeds