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Faster upload speed required for XboxLive
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- Re: Faster upload speed required for XboxLive
Faster upload speed required for XboxLive
23-07-2014 4:07 PM
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Quote from: Bob Hi there,
You're line's provided on 20CN/ADSL1. It looks like you have one of our routers so I've placed an order to move you across to ADSL2+ with uncapped upload (up to 1.3Mbps dependent on line conditions). The order should complete at some point on the 27th September.
Hi I have a problem with my upload speed being to low to play xbox live as i actually get 330kbps but 500kbps is required as a minimum. I have used the exchange status checker and the results are below.
Exchange Status Checker
Results: Stewkley
Code: SMST
County: Buckinghamshire
Enabled: 30 Jun 2004
Market: 1
Mkt2014: A
Colour: Green 20CN VP capacity at this exchange is currently showing as Green.
Click here for further details
Colour: Red BT have not advised a planned date for WBC on 21CN
Colour: Unknown You can view recent Service Outages for this exchange here
Colour: Unknown BT have published Max DSL upgrade information for this exchange
Click here for further details
My connection stats from my router are below which is ADSL2+ compatible.
Line Status:Connected
DSL Modulation Type:ADSL_G.dmt
Annex Type:Annex A/L
Upstream Downstream
Current Rate (Kbps) 448 8128
Max Rate (Kbps) 1156 8128
SNR Margin (dB) 26 12.7
Line Attenuation (dB) 11 18.5
Errors (Pkts) 0 0
Can my upload speed be increased please??
Many Thanks
Message 1 of 9
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Re: Faster upload speed required for XboxLive
23-07-2014 4:12 PM
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only way you'll get faster upload speed is to get Max Premium on your account for about £10 a month as your exchange hasn't got adsl2+ or any other service.
that'd double your upload.
that'd double your upload.
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Message 2 of 9
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Re: Change Upload Speed?
23-07-2014 4:16 PM
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As your exchange hasn't been enabled for 21CN the only way to get higher upload is to buy this http://www.plus.net/support/broadband/products/prioritised-service-faq.shtml which gives 832kbps upload
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Re: Faster upload speed required for XboxLive
23-07-2014 4:19 PM
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Duplicate post removed from another thread and answers merged
Message 4 of 9
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Re: Change Upload Speed?
23-07-2014 7:02 PM
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Quote from: Oldjim As your exchange hasn't been enabled for 21CN the only way to get higher upload is to buy this http://www.plus.net/support/broadband/products/prioritised-service-faq.shtml which gives 832kbps upload
Thank you for taking the time to help, i have used the link and signed up, hopefully will help with my lag. sorry for the duplicate.
Message 5 of 9
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Re: Faster upload speed required for XboxLive
23-07-2014 11:25 PM
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Let us know how you get on with the increased upload speed. Interested to see if a such a small increase in upload can really make a difference.
Message 6 of 9
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Re: Faster upload speed required for XboxLive
24-07-2014 8:56 AM
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Hi Markhhuk,
I've updated your ticket - order has been placed.
I've updated your ticket - order has been placed.
Message 7 of 9
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Re: Faster upload speed required for XboxLive
24-07-2014 12:56 PM
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Thank you Chris.
jim:quote
jim:quote
Message 8 of 9
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Re: Faster upload speed required for XboxLive
24-07-2014 1:03 PM
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Quote from: Wo0x Let us know how you get on with the increased upload speed. Interested to see if a such a small increase in upload can really make a difference.
I will provide an update next week. I will go from being below the minimum threshold by 34% to being above it so hopefully it ill resolve my issue. At the moment i am unable to play battlefield 4 on the xbox one due to lag 90% of the time. Plusnet have confirmed my line is fine and i have tried 3 different routers, a direct cable to the router and port forwarding or dmz to name a few things but the issue is not resolved. Will let you know Thanks.
Message 9 of 9
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