FTTC, what to expect speed wise?

[#1]

Hi all,
I've had my FTTC/Openreach modem installed today, along with a new master socket, and on the off, I'm very impressed with the speed increase over my ADSL line.
Although, initial speed tests suggest around 35mbps~
I understand it has to 'bed in', and openreach advise 10 days for this to happen, but I'm within 60meters of my streets fibre cabinet, and was advised I should be able to achieve the full 76mbps.
Is there any variable on plusnets end that would limit the service I achieve that may have been overlooked or is it simply a case of give it time and it should increase?

[#2]

What does it say here http://www.dslchecker.bt.com/ for your estimated speeds?
Did the engineer tell you what you should be getting?

[#3]

It's not giving any information on that site you linked me to. On the signup with plusnet they advised 76mbps. The engineer also advised the top end of speeds.
jim:quote

[#4]

Sorry about this sammyinnit.
I've just corrected the speed profile for you.
It looks like human error so I'll make sure some feedback is passed on.

[#5]

What does it say here https://portal.plus.net/my.html?action=data_transfer_speed for Current Line Speed?
You could also try the BT Speed test http://speedtest.btwholesale.com/ and run the Further Diagnostics to see your BT IP Profile (if it's available to view now). It might be that PN's end is not matching with this.
Just to make sure of something as well, are you testing the speed wired or wirelessly?

[#6]

Quote from: AndyH

What does it say here https://portal.plus.net/my.html?action=data_transfer_speed for Current Line Speed? You could also try the BT Speed test http://speedtest.btwholesale.com/ and run the Further Diagnostics to see your BT IP Profile (if it's available to view now). It might be that PN's end is not matching with this. Just to make sure of something as well, are you testing the speed wired or wirelessly?

Quote

Postcode: Phone exchange: BILSTON Estimated line speed: 77Mb (Download speed could vary depending on line conditions. Estimates are the maximum speeds that your phone line can support. These speeds are dependent on the package you choose.) - Checked on 2014-02-28 16:25:54 Current line speed: 37 Mb

I've tried the BT Wholesale test and Speedtest.net
All wired, 100mbit, cat5e cables, powered switches.

[#7]

Quote from: _Adam_Walker_

Sorry about this sammyinnit. I've just corrected the speed profile for you. It looks like human error so I'll make sure some feedback is passed on.

Thank you, how soon should I see a speed improvement?

[#8]

You might need to disconnect/reconnect from the router admin page for the speed change to take effect - don't reboot your router to do this.

[#9]

Quote from: AndyH

You might need to disconnect/reconnect from the router admin page for the speed change to take effect - don't reboot your router to do this.

Router, not VDSL modem?

[#10]

Yes, from the router admin page (no need to do anything with the VDSL modem).

[#11]

I've done all that's been suggested and I'm still at 35mbps?

[#12]

what did the BTW  further diagnostic test say ie what profile did it say you were on it may well be that this is wrong if that is the case Plusnet will need to contact BTw and get them to set to the correct level 

[#13]

Quote from: Terranova667

what did the BTW  further diagnostic test say ie what profile did it say you were on it may well be that this is wrong if that is the case Plusnet will need to contact BTw and get them to set to the correct level

See attached

[#14]

Could you double check the Plusnet Line Speed page again? It might be that has not been updated still...

[#15]

Quote from: AndyH

Could you double check the Plusnet Line Speed page again? It might be that has not been updated still...

No change on that page; I'm not sure what the process is if it's being throttled at plusnets end.