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FTTC up to 40 now down to 14

Dev
Grafter
Posts: 200
Registered: 01-08-2007

FTTC up to 40 now down to 14

After changing over to FTTC, I had stable speeds up to 34Mbps for a month, my woes began when an overheating BT modem was changed and the speeds declined steadily now to 14Mbps. 3 engineer visits in 3 weeks has found no fault on my line and no reason given as to why my speeds have not recovered.
May 10

Today
2 REPLIES
Apprentice
Grafter
Posts: 614
Registered: 04-11-2008

Re: FTTC up to 40 now down to 14

Post the full results you get from the BT Performance Tester.
Dev
Grafter
Posts: 200
Registered: 01-08-2007

Re: FTTC up to 40 now down to 14

BT test
Download speed achieved during the test was - 12625 Kbps
For your connection, the acceptable range of speeds is 12000-16072 Kbps .
Additional Information:
IP Profile for your line is -16072 Kbps
Upload speed achieved during the test was - 1584 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 2000 Kbps