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FTTC same speed as adsl was
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FTTC same speed as adsl was
11-09-2014 1:50 PM
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Plusnet Unlimited Fibre installation done on Monday 8th September 2014 at around 11:50. Everything went smoothly. Line synced straight away and initial speeds were around 35 - 38 down and 12 - 15 up.
Tuesday evening around 21:30 noticed download speed had dropped to 10 Mbps (the same as ADSL was). Upload speed still around 15 Mbps. It is now Thursday and the speeds have remained stable at 10 down and 13 to 15 up.
Is this normal or is it something which needs attention?
Cheers
David
Tuesday evening around 21:30 noticed download speed had dropped to 10 Mbps (the same as ADSL was). Upload speed still around 15 Mbps. It is now Thursday and the speeds have remained stable at 10 down and 13 to 15 up.
Is this normal or is it something which needs attention?
Cheers
David
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Re: FTTC same speed as adsl was
11-09-2014 1:52 PM
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There was probably an old delta report - check Current Line Speed here https://portal.plus.net/my.html?action=data_transfer_speed
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Re: FTTC same speed as adsl was
11-09-2014 2:03 PM
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Hi David,
For some strange reason the profile on your account dropped. I've now corrected this so you should be able to see the higher speeds again. If not a reboot of the router might be required.
Dan
For some strange reason the profile on your account dropped. I've now corrected this so you should be able to see the higher speeds again. If not a reboot of the router might be required.
Dan
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Re: FTTC same speed as adsl was
11-09-2014 2:53 PM
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Thirteen minutes to fix the problem and reply to my post. I am impressed.
Many thanks
David
Many thanks
David
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Re: FTTC same speed as adsl was
11-09-2014 2:57 PM
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I think that's my PB
Glad its sorted.
Glad its sorted.
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