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FTTC newbie query

RossBaker
Dabbler
Posts: 16
Registered: 15-04-2011

FTTC newbie query

Hi all,
I had FTTC installed 5 days ago and have a query regarding my speeds. With a Samsung netbook (O/S Win 7) connected directly to the router (wifi off), the best down speed has been 19 Mb, using the BT speed tester. The BT diagnostics give an IP profile of 38.71 Mb.
So, can someone offer a reason for the difference, please?
Cheers,
Ross
3 REPLIES
Community Veteran
Posts: 6,313
Thanks: 86
Fixes: 3
Registered: 08-01-2008

Re: FTTC newbie query

What does this speedtest give? http://www.thinkbroadband.com/speedtest.html
Specifically the comparison between the TBBx1 test and the HTTPx6 test could be interesting as I have discovered that a significantly lower HTTPx6 reading can be an indication that the CPU may be the limiting factor (quite possible on a netbook).
Call me 'w23'
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RossBaker
Dabbler
Posts: 16
Registered: 15-04-2011

Re: FTTC newbie query

Thanks for that advice, I'll give that a try.
I'm also going to connect directly into the modem with a PPPOE and see what speed I get and thereby verify the router performance.
Plusnet Help Team
Plusnet Help Team
Posts: 13,322
Thanks: 223
Fixes: 65
Registered: 27-04-2007

Re: FTTC newbie query

Hi RossBaker,
Just let us know when you've been able to try connecting directly to the modem and we'll take things from there.
Adam
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 Adam Walker
 Plusnet Help Team