cancel
Showing results for 
Search instead for 
Did you mean: 

FTTC installed 48 hours ago - what to expect speed wise in first few days?

FenBoy
Newbie
Posts: 3
Registered: 30-12-2008

FTTC installed 48 hours ago - what to expect speed wise in first few days?

Hi,
FTTC was installed two days ago and estimated line speed was 57 MB down and about 15 MB up.
I am currently getting 2.5 MB down and 0.5 MB up...... is this normal in first few days or is there likely to be a problem?
Many thanks, Matt.
3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 12,978
Thanks: 140
Fixes: 45
Registered: 27-04-2007

Re: FTTC installed 48 hours ago - what to expect speed wise in first few days?

Hi there,
Speeds with fibre can take a few days to bed in but those speeds are very slow indeed.
My advice would be to head to http://www.speedtester.bt.com as the next port of call before raising a fault: http://faults.plus.net
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
FenBoy
Newbie
Posts: 3
Registered: 30-12-2008

Re: FTTC installed 48 hours ago - what to expect speed wise in first few days?

Thanks Adam,
I followed the instructions on the link you provided for the tests and it seems that a reboot of the modem has fixed it: 56 MB down and 14 MB up. I'm a happy bunny now ;-). thanks again.
dick:quote
Plusnet Help Team
Plusnet Help Team
Posts: 12,978
Thanks: 140
Fixes: 45
Registered: 27-04-2007

Re: FTTC installed 48 hours ago - what to expect speed wise in first few days?

No problem, that's good to hear Smiley
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team