FTTC but DL 3.5mb (ul is 17mb!)
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- FTTC but DL 3.5mb (ul is 17mb!)
Re: FTTC but DL 3.5mb (ul is 17mb!)
17-04-2013 4:55 PM
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I connected via my PC directly and got a ~78mb DL!
Then without doing anything else plugged my router back in and tested again and ~72mb DL...
So no idea but all is good.
Thanks to all very much!
Re: FTTC but DL 3.5mb (ul is 17mb!)
17-04-2013 5:02 PM
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Just out of interest, how and what equipment did you have set up when you were getting the lower speeds?
Re: FTTC but DL 3.5mb (ul is 17mb!)
17-04-2013 5:10 PM
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So nothing different at all from what was getting the 20mb.
Re: FTTC but DL 3.5mb (ul is 17mb!)
17-04-2013 5:12 PM
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Quote Then without doing anything else plugged my router back in and tested again and ~72mb DL...
The two pppoe disconnects/reconnects could well have put you on a different gateway. There was a problem with ptn-ag01 yesterday.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: FTTC but DL 3.5mb (ul is 17mb!)
17-04-2013 5:14 PM
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You are currently connected to gateway pcl-ag02.
Re: FTTC but DL 3.5mb (ul is 17mb!)
17-04-2013 5:48 PM
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Re: FTTC but DL 3.5mb (ul is 17mb!)
21-04-2013 3:12 PM
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All was good for a few days until Saturday, then the connection dropped for a while and when it reconnected the speed is down to ~4mb.
Still with the fast upload.
At the moment I am on gateway: pcl-ag03
Thanks
Ivan
Re: FTTC but DL 3.5mb (ul is 17mb!)
22-04-2013 12:18 PM
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Quote from: Kelly There will be line training, but that is about bringing your line down to a stable speed.
This smells like a fault to me! Chris and/or Chris will be investigating for you.
Hi Kelly
I seem to have an issue again, please see what you can.
Re: FTTC but DL 3.5mb (ul is 17mb!)
22-04-2013 2:22 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: FTTC but DL 3.5mb (ul is 17mb!)
22-04-2013 3:21 PM
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Yip, I have rebooted the openreach router several times, seen gateways 1,2,4,5
Always the speed is ~4mb now though.
Thanks
Re: FTTC but DL 3.5mb (ul is 17mb!)
22-04-2013 3:46 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: FTTC but DL 3.5mb (ul is 17mb!)
22-04-2013 4:02 PM
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Quote from: jelv To change gateway it's just the Plusnet router not the OpenReach modem!
Ok, either way it hasn't helped.
Re: FTTC but DL 3.5mb (ul is 17mb!)
22-04-2013 5:02 PM
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Re: FTTC but DL 3.5mb (ul is 17mb!)
22-04-2013 5:13 PM
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Done thanks.
Re: FTTC but DL 3.5mb (ul is 17mb!)
23-04-2013 9:46 AM
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I've just popped an update on the Fault ticket you've raised.
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