FTTC Value Fibre - no usage available
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FTTC Value Fibre - no usage available
28-04-2011 5:24 PM
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Have raised a ticket and it has been escalated internally.
Hopefully soon?
Re: FTTC Value Fibre - no usage available
29-04-2011 11:22 AM
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A problem has been raised on this but I can tell you that it happens because we reset the usage part way through the month so you'll get the full 40GB from the day it was reset until your next billing date. As this is only part of a month, in theory you shouldn't go over if you expect the same amount to normally last you a full month.
Jojo
Re: FTTC Value Fibre - no usage available
29-04-2011 12:54 PM
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Re: FTTC Value Fibre - no usage available
01-05-2011 4:52 PM
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Re: FTTC Value Fibre - no usage available
03-05-2011 10:39 AM
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Just to clarify, you will be able to see your usage next month, it's just because it was reset part way through this one.
Jojo
Re: FTTC Value Fibre - no usage available
03-05-2011 10:41 AM
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Re: FTTC Value Fibre - no usage available
04-05-2011 4:18 PM
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The problem has now been fixed, usage figures should should be available in the next 2 hours.
Jojo
Re: FTTC Value Fibre - no usage available
04-05-2011 4:43 PM
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Re: FTTC Value Fibre - no usage available
04-05-2011 5:07 PM
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Jojo
Re: FTTC Value Fibre - no usage available
05-05-2011 12:55 AM
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Thanks Jojo
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- FTTC Value Fibre - no usage available