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FTTC Usage question

Timalay
Grafter
Posts: 158
Registered: ‎02-05-2010

FTTC Usage question

I'm switching from ADSL Extra to Fibre Extra on the 31st of December.  My usage normally resets itself on the 28th of each month.  What will happen regarding the increased usage on the 31st (will it reset on the 31st of December and that'll be my new billing date), or will I just have 60gb usage for the remained of that month?
4 REPLIES
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: FTTC Usage question

Hi Timalay,
You'll be given the full usage for the month from your installation date, that will again reset when you get to your next billing date.
I hope this helps answer your question.
Let me know if not or if there's anything else.
Chris
Timalay
Grafter
Posts: 158
Registered: ‎02-05-2010

Re: FTTC Usage question

So just to confirm that would be the 28th December.
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: FTTC Usage question

Yes, the 28th is correct.
Timalay
Grafter
Posts: 158
Registered: ‎02-05-2010

Re: FTTC Usage question

Ok thank you.