Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
FTTC Speeds are half of Line Sync
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- FTTC Speeds are half of Line Sync
FTTC Speeds are half of Line Sync
26-10-2013 11:06 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hey everyone, having a small issue with my service.
joined plusnst from sky , and signed up for the FTTC Fiber unlimited product.
I was connected up yesterday and after 12 hours ran a speed test and got around 38.9mbps
This morning I have ran the BT Wholesale speed checker (img2) and have worse numbers, even though my max sync speed is over 77mbps
I have power cycled the modem trying to get it to re-sync but the 2nd test came out at a lower speed than the first.
How long should I be waiting to get my estimated speeds of 66.6mbps as tbh I find getting under half of that a bit unacceptable.
I have read the speed guide and ran all the tests / suggestions and now i'm out of ideas
thanks for all the help
joined plusnst from sky , and signed up for the FTTC Fiber unlimited product.
I was connected up yesterday and after 12 hours ran a speed test and got around 38.9mbps
This morning I have ran the BT Wholesale speed checker (img2) and have worse numbers, even though my max sync speed is over 77mbps
I have power cycled the modem trying to get it to re-sync but the 2nd test came out at a lower speed than the first.
How long should I be waiting to get my estimated speeds of 66.6mbps as tbh I find getting under half of that a bit unacceptable.
I have read the speed guide and ran all the tests / suggestions and now i'm out of ideas
thanks for all the help
Message 1 of 6
(1,227 Views)
5 REPLIES 5
Re: FTTC Speeds are half of Line Sync
26-10-2013 11:10 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
what does this say https://portal.plus.net/my.html?action=data_transfer_speed for current line speed and were those tests wired or wireless
According to the IP profile you are synched at 80Mbps
According to the IP profile you are synched at 80Mbps
Message 2 of 6
(638 Views)
Re: FTTC Speeds are half of Line Sync
26-10-2013 11:11 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi there.
I've had a quick look over your connection and I can't see any reasons for the poor speeds
Can you go through the troubleshooter below and raise a fault so we can investigate further?
https://portal.plus.net/apps/kbdfaults
Any further issues please give us a shout
I've had a quick look over your connection and I can't see any reasons for the poor speeds
Can you go through the troubleshooter below and raise a fault so we can investigate further?
https://portal.plus.net/apps/kbdfaults
Any further issues please give us a shout
Message 3 of 6
(638 Views)
Re: FTTC Speeds are half of Line Sync
26-10-2013 11:35 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
IGNORE ME
Sorry, after a 7 hour drive from london to nevcastle last night im still apparently asleep and forgot that my Media Center (where i ran the test) was running though a 400mbps denovo homeplug which killed the speed. Ran it on Ethernet through my laptop and got 76mbps down and 10mbps up.
total noob mistake I know, so now i have to find someway of running a cat6 cable through the house without tearing up floors or drilling holes.
Joys lol
Thank you so mush for your quick reply's guys
Sorry, after a 7 hour drive from london to nevcastle last night im still apparently asleep and forgot that my Media Center (where i ran the test) was running though a 400mbps denovo homeplug which killed the speed. Ran it on Ethernet through my laptop and got 76mbps down and 10mbps up.
total noob mistake I know, so now i have to find someway of running a cat6 cable through the house without tearing up floors or drilling holes.
Joys lol
Thank you so mush for your quick reply's guys
Message 4 of 6
(638 Views)
Re: FTTC Speeds are half of Line Sync
26-10-2013 11:40 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Message 5 of 6
(638 Views)
Re: FTTC Speeds are half of Line Sync
26-10-2013 2:49 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
yeah, only thing I need to do now is replace the plusnet router with the new asus one i have ordered
jim:quote
jim:quote
Message 6 of 6
(638 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- FTTC Speeds are half of Line Sync