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FTTC Slow Speed

NewGuy20
Grafter
Posts: 44
Registered: 28-03-2013

FTTC Slow Speed

Hi Guys,
Been on fibre for just under a week now, on fibre unlimited. My estimate for my connection was 61.2mb, my BT IP profile appears to be 77.44 according both plusnet and the BTW speed tester however I cannot seem to set anymore than about 39mb.
It is possible something was missed when my account was upgraded to FTTC? I know my upgrade was done manually as the system didn't swap me over for some reason.
2 REPLIES
Community Veteran
Posts: 1,281
Thanks: 28
Fixes: 4
Registered: 22-06-2012

Re: FTTC Slow Speed

That's very likely. Either give PN a call or raise a fault via the website. This forum is unmonitored over the w/e & public holidays.
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: FTTC Slow Speed

Hi there,
I've checked over your connection and your current sync speed and profile is in the high 70Mb/s. I'd suggest running through our faults troubleshooter at http://faults.plus.net and we'll take a closer look if you're still having issues.