FTTC Profile nudge
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- Re: FTTC Profile nudge
FTTC Profile nudge
11-12-2011 9:33 PM
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Can some one put my FTTC profile back to 37Mb.
Currently sat at 11Mb!
Thanks
Olifran
Re: FTTC Profile nudge
11-12-2011 9:36 PM
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I hope that helps.
Re: FTTC Profile nudge
12-12-2011 9:27 AM
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Re: FTTC Profile nudge
12-12-2011 6:55 PM
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Just done a BT speedtest, says its performing poorly and to contact ISP! Did it the other week and was getting a BT profile of 37815!
This Last Test comprises of two tests
1. Best Effort Test: -provides background information.
Download Speed
10488 Kbps
0 Kbps 12674 Kbps
Max Achievable Speed
> Download speedachieved during the test was - 10488 Kbps
For your connection, the acceptable range of speedsis 12000-12674 Kbps .
Additional Information:
IP Profile for your line is -12674 Kbps
2. Upstream Test: -provides background information.
Upload Speed
1544 Kbps
0 Kbps 2000 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 1544 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 2000 Kbps
Your service was found to be performing poorly.
Please raise a fault with your service provider, stating that the BT Performance Tester tool indicates poor service throughput performance after the third test.
Re: FTTC Profile nudge
13-12-2011 10:23 AM
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I can see you've raised a fault, the dropping connections will definitely be causing the slowdowns. We'll get you some more information on that as soon as we can.
Re: FTTC Profile nudge
13-12-2011 10:42 AM
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Also I'm not reporting any disconnections only a drop from 34mb to 12mb
dick:quote
Re: FTTC Profile nudge
13-12-2011 1:06 PM
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<img src="http://ccgi.psmith12.plus.com/visradius/generated/image13237815696939.png" />
Re: FTTC Profile nudge
13-12-2011 2:34 PM
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Re: FTTC Profile nudge
14-12-2011 12:53 PM
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Re: FTTC Profile nudge
14-12-2011 4:34 PM
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Re: FTTC Profile nudge
14-12-2011 6:47 PM
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Any idea what caused the disconnections ?
Re: FTTC Profile nudge
15-12-2011 10:06 AM
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Quote Any idea what caused the disconnections ?
We'd need to arrange an engineer visit to gather more information about that I'm afraid. I'd advise holding off with that unless the speeds deteriorate again or the disconnections increase (or both in a worst case scenario).
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