cancel
Showing results for 
Search instead for 
Did you mean: 

FTTC Orders

ferraris
Dabbler
Posts: 16
Registered: 22-07-2009

FTTC Orders

Hi, according to Openreach my exchange is now accepting order for high speed broadband however when I try to upgrade in Plusnet it's still only offering the legacy services.  Are you able to progress an upgrade order for me?
Thanks,

Simon
4 REPLIES
Community Veteran
Posts: 26,686
Thanks: 910
Fixes: 10
Registered: 10-04-2007

Re: FTTC Orders

Have you just checked the exchange or have you checked your telephone number? It is usual for only some cabinets to have FTTC available at first with some coming later and others never getting it.
What does https://www.btwholesale.com/includes/adsl/main.html say?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
jojopillo
Grafter
Posts: 9,786
Registered: 16-06-2010

Re: FTTC Orders

Hi Simon,
Even once the exchange is enabled it can take time for individual cabinets to go live. I'd suggest bookmarking jelv's link and keep checking from time to time.
Jojo Smiley
anniesboy
Grafter
Posts: 385
Thanks: 2
Registered: 06-01-2011

Re: FTTC Orders

Even then not 100% as per my earlier post.
http://community.plus.net/forum/index.php/topic,103890.0.html
jojopillo
Grafter
Posts: 9,786
Registered: 16-06-2010

Re: FTTC Orders

agreed. It's the best indication we have though. Smiley