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FTTC IP Profile

BigTabs
Grafter
Posts: 82
Registered: ‎08-04-2013

FTTC IP Profile

Download speedachieved during the test was - 29.29 Mbps
For your connection, the acceptable range of speedsis 12 Mbps-30.82 Mbps .
Additional Information:
IP Profile for your line is - 30.82 Mbps
Estimated line speed:
19Mb (Download speed could vary depending on line conditions. Estimates are the maximum speeds that your phone line can support. These speeds are dependent on the package you choose.) - Checked on 2013-10-08 12:38:42
Current line speed:
31.6 Mb
When will BT profile Change im
2 REPLIES
Community Veteran
Posts: 6,319
Thanks: 86
Fixes: 3
Registered: ‎08-01-2008

Re: FTTC IP Profile

The BT IP profile on FTTC only really changes when the modem re-syncs (whether by user intervention or DLM).  Sometimes the modem will re-sync very quickly and not be seen as a connection drop (PPP session not dropped), in this case the BT IP profile does not update.  You can safely 'disconnect' and 'reconnect' through your router's interface to refresh the PPP session then run the BT speedtest with 'further diagnostics' to check whether the IP profile has changed.
The BT IP profile is set to 96.8% of the modem's sync speed.
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: FTTC IP Profile

Hi BigTabs,
Looks like we got a profile update this morning though unfortunately this follows a drop in sync speed - I've set your profile on our side to match at 26600, please let us know if that improves though and we'll make sure to bump our side up (if it hasn't followed automatically).