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FTP Upload = Very Very Slow

abbiati50
Grafter
Posts: 39
Registered: 23-09-2008

FTP Upload = Very Very Slow

experiencing since quite few months - usually from 1 pm to 2 am - - basically the entire lenght of a human being internet life - very bad ftp upload speed and connectivity !
speed from 3/4 kb/sec - somentimes 6 or 7 with CONTINUOS !!! disconnections from ftp due to very weak connection are at the order of the day !
tested with different modems - routers - pc's - and differents ps accounts - without any difference.
very depressing !  Cry
16 REPLIES
Community Veteran
Posts: 38,418
Thanks: 1,004
Fixes: 58
Registered: 15-06-2007

Re: FTP Upload = Very Very Slow

Can I ask which server you are trying to upload to and the ftp upload program you are using.
I assume speed tests are fine at the times you have the problem
Can you post your router stats - attenuation, noise margin and speeds - with your problem the upload stats are important.
Finally are you sure that you or another user on your account doesn't have a P2P application running.
abbiati50
Grafter
Posts: 39
Registered: 23-09-2008

Re: FTP Upload = Very Very Slow

hi - tx for bother !
right now i use a THOMSON ST546 - it has an online interface - but could not find the stats
i upload into dedi servers - at the moment im testing with fireftp - and it is a bit better - even if not at its best - it stay connected and reasonably can upload
using filezilla - ws_ftp - smart ftp - - it is a no go -
where i can find the router stats ? - if i can ill post
tx
Community Veteran
Posts: 38,418
Thanks: 1,004
Fixes: 58
Registered: 15-06-2007

Re: FTP Upload = Very Very Slow

Here http://192.168.1.254/cgi/b/dsl/dt/?ce=1&be=0&l0=1&l1=0
Just a point - which product are you on.
abbiati50
Grafter
Posts: 39
Registered: 23-09-2008

Re: FTP Upload = Very Very Slow

hi Oldjim;
thanks for that - bookmarket
it look like this:
Uptime: 0 days, 1:10:28
Modulation: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 448 / 7,616
Data Transferred (Sent/Received) [KB/KB]: 0.00 / 0.00
Output Power (Up/Down) [dBm]: 11.5 / 19.5
Line Attenuation (Up/Down) [dB]: 16.0 / 27.0
SN Margin (Up/Down) [dB]: 23.0 / 6.0
Vendor ID (Local/Remote): TMMB / ALCB
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 0 / 0
FEC Errors (Up/Down): 0 / 142
CRC Errors (Up/Down): 0 / 3
HEC Errors (Up/Down): 0 / 3
im on the plus unlimited product
tx
ray
abbiati50
Grafter
Posts: 39
Registered: 23-09-2008

Re: FTP Upload = Very Very Slow


is midnight and the ftp start to go like a rocket ! - that is for sure about throttling of service ! as it a regular thing everyday.

spot the difference !!
Uptime: 0 days, 2:37:44
Modulation: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 448 / 7,616
Data Transferred (Sent/Received) [KB/KB]: 0.00 / 0.00
Output Power (Up/Down) [dBm]: 11.5 / 19.5
Line Attenuation (Up/Down) [dB]: 16.0 / 27.0
SN Margin (Up/Down) [dB]: 23.0 / 6.5
Vendor ID (Local/Remote): TMMB / ALCB
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 0 / 0
FEC Errors (Up/Down): 0 / 234
CRC Errors (Up/Down): 0 / 3
HEC Errors (Up/Down): 0 / 3
Community Veteran
Posts: 38,418
Thanks: 1,004
Fixes: 58
Registered: 15-06-2007

Re: FTP Upload = Very Very Slow

Hi,
You missed the other question - which product are you on
EDIT - must get new glasses  Embarrassed Embarrassed
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: FTP Upload = Very Very Slow

No he didn't.
He said that he was on Unlimited.
@Abbiati50
http://www.plus.net/support/broadband/quality_broadband/speed.shtml#unlimitedspeeds
Your external FTP speeds will drop as low as 164Kbps during peak times of the day.
scootie
Grafter
Posts: 4,799
Registered: 03-11-2007

Re: FTP Upload = Very Very Slow

the thread title is upload. so there shouldnt be any rate limit applyed on unlimited
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: FTP Upload = Very Very Slow

Good point - thanks.
I'd be interested to know if there's any other internet activity going on at the same time, which could impact upload speed.
Community Veteran
Posts: 38,418
Thanks: 1,004
Fixes: 58
Registered: 15-06-2007

Re: FTP Upload = Very Very Slow

James,
Is it possible to check the profile the OP is on.
I ask because what is being described is what would be expected from a BBYW product
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: FTP Upload = Very Very Slow

Can be done, but we'd a ticket to be raised so that we can get networks to investigate it.
abbiati50
Grafter
Posts: 39
Registered: 23-09-2008

Re: FTP Upload = Very Very Slow

good evening !  Cheesy
thanks for bother about this issue !
to clarify the all story :
the problem occur between 12  (midday)  and 2 am
the problem is : upload ftp it is very very slow with many disconections
no other user use same account : this is my unlimited account - and also i do not use any p2p while uploading into the servers
i do not consider hardware fault or pc faults - simply becouse if i use the ftp between 2 am to about 12 midday  - it work OK ! the speed is normal
tx
ray
abbiati50
Grafter
Posts: 39
Registered: 23-09-2008

Re: FTP Upload = Very Very Slow

Your external FTP speeds will drop as low as 164Kbps during peak times of the day.
ok thanks - the table explain !
but let me say - often during the day external ftp speed is much lower than what the table show - around 100 kbps - 80  or so
this evening is good speed - - - - but yesterday evening at the same time i had nearly no speed at all !
Community Veteran
Posts: 38,418
Thanks: 1,004
Fixes: 58
Registered: 15-06-2007

Re: FTP Upload = Very Very Slow

It would be a good idea to raise a ticket as James suggests asking for a check on your profile as you are seeing very poor upload FTP speeds. Emphasize it is upload speeds and ask networks to check.
This is the link to start raising a ticket http://www.plus.net/wizard/index.html?supporta=helpnotice then click on Technical Support then click on Ask a Question (Raise a Ticket) as shown below