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FTAO Plusnet staff. Date query for Fibre broadband install.
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FTAO Plusnet staff. Date query for Fibre broadband install.
28-08-2014 9:11 AM
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Hi,
I'm due to have fibre broadband installed tomorrow (29/08/14)and just checked my account summary page and my order is shown as PENDING with a date of 01/01/1970???
Is this normal?
Thanks,
I'm due to have fibre broadband installed tomorrow (29/08/14)and just checked my account summary page and my order is shown as PENDING with a date of 01/01/1970???
Is this normal?
Thanks,
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Re: FTAO Plusnet staff. Date query for Fibre broadband install.
28-08-2014 9:27 AM
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Morning newbec,
The 01/01/1970 date just means that the service hasn't been activated yet. I can confirm though that the installation is still going ahead for tomorrow.
If you have any further questions, please let us know.
Dan
The 01/01/1970 date just means that the service hasn't been activated yet. I can confirm though that the installation is still going ahead for tomorrow.
If you have any further questions, please let us know.
Dan
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