cancel
Showing results for 
Search instead for 
Did you mean: 

FIBRE - How quick can we have it?

BRABUS
Grafter
Posts: 660
Registered: ‎12-01-2010

FIBRE - How quick can we have it?

MY inlaws have fibre enabled in their area and now are thinking about it.  If say they were to place their order with PN on Monday, how quickly could they get it?
4 REPLIES
houlton23
Grafter
Posts: 268
Registered: ‎22-05-2011

Re: FIBRE - How quick can we have it?

The minimum lead time for an engineer booking is 7 days, but this could obviously be longer depending on demand in the area.
Alex Smiley
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: FIBRE - How quick can we have it?

Hi houlton23,
As BRABUS mentioned, the minimum lead time is 7 days, we will always try and give the earliest provisioning date possible. You can go through the <a href="http://www.plus.net/fibre-broadband/?source=carouselSwitch">sign-up</a> process and this would show you a list of dates, you can stop the process at any point on here.
If you need any further help then give me a shout.
Chris
BRABUS
Grafter
Posts: 660
Registered: ‎12-01-2010

Re: FIBRE - How quick can we have it?

Is that 7 working days or calendar days?  I saw someone on here managed to get it done in 5 days, that would be awesome.
Father-in-law is just about to call PN and go through and place an order he said.
BRABUS
Grafter
Posts: 660
Registered: ‎12-01-2010

Re: FIBRE - How quick can we have it?

First engineer availability is currently 2 weeks  Sad

Having said that I have now got my in-laws signed up with the help of Douglas - nice bloke  Cool