FEC CRC and ES errors
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Re: FEC CRC and ES errors
06-09-2015 6:17 AM
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Exchange Information
Exchange: Saltfleetby BT Code: SLSAY
Location: Church Lane, LN11 7TU
Distance:- Direct: 3.89 km
(appx)* By Road: 4.8 km
Status
ADSL enabled: June 29, 2005
DSL Max enabled: March 31, 2006
21CN WBC (Broadband) Not available31.03.11
21CN due : (PSTN) info N/A
FTTC Not available
SDSL enabled : Not Enabled
Broadband Access Market Broadband Access† Market 1
BT price band BTw Pricing Band Band E
Thanks for your comments Kevin
Re: FEC CRC and ES errors
06-09-2015 11:38 AM
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Re: FEC CRC and ES errors
06-09-2015 7:43 PM
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Re: FEC CRC and ES errors
06-09-2015 7:45 PM
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Re: FEC CRC and ES errors
06-09-2015 7:52 PM
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My snr has dropped to 3.4 and the errors have shot up to 150,000 plus,now 175,000 errors ,lights are on full and errors have jumped to 380,000 and started to drop (time 19.49)
Re: FEC CRC and ES errors
06-09-2015 8:01 PM
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Need to see that fault ticket progressed ... though that might be difficult with your other in-flight orders on the line!
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In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: FEC CRC and ES errors
06-09-2015 8:07 PM
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Re: FEC CRC and ES errors
06-09-2015 8:11 PM
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Re: FEC CRC and ES errors
06-09-2015 8:14 PM
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I was trying to to do a time line and hope that it shows something , no mater how high my snr is during the day when the lights start warming up I loose sync and my broadband drops
Re: FEC CRC and ES errors
06-09-2015 8:14 PM
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Do you have matching synch speed please?
SNRM over a resynch without the synch rate plot misses vital information.
There is not much more you can do here until CRT pick up your case.
Kevin
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: FEC CRC and ES errors
06-09-2015 8:25 PM
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Graphs attactched
Re: FEC CRC and ES errors
06-09-2015 8:33 PM
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http://www.mydslwebstats.co.uk/Container.htm
Re: FEC CRC and ES errors
07-09-2015 7:09 AM
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I have included 2 more graphs ,1st threw the night and 2nd the hour for the lights turning off
I hope this now gets picked up by the Plusnet staff and possibly get an engineer to check my wiring
There only 5 houses on this drop point that is fastened to one of the house walls, all 5 have telephone services with only 3 having broadband ( 1 is mine ) , the neighbour I speak to has not noticed any problem with his broadband,but there again it's not used much and he dose not monitor it ,the other neighbour I don't really speak to but they have had an engineer visit for problems a couple of months ago
Thanks
Chris
Re: FEC CRC and ES errors
07-09-2015 7:31 AM
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A stunning piece of investigation and analysis. Be prepared for this to take a while to be investigated by BTOR. Your line needs to be checked out for increased susceptibility to REIN, only there after might a REIN investigation be carried out. BTOR seem to have put more restrictions on how and when they will deploy REIN engineers.
You should take a portable AM radio tuned to 615kHz (or there about) to the light to confirm that it is responsible. Given my recent experience with BTOR, it would be well worth your while reporting to the local council highways department that it would appear that the light is interfering with telecommunication services - which is illegal! Lay it on thick.
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Kevin
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: FEC CRC and ES errors
07-09-2015 7:39 AM
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I Googled how to kill a streetlight, it came up with a few things but nothing permanent
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