FAO JoJo re: Current BT Profile (Ticket No. 48884099)

[#1]

Morning all,
My BT Profile has again risen, but the Plusnet one is still lagging behind.
Could a kind person (JoJo, Matt, Adam et al) please have a look, when you have time.
Kind regards,
Brian
PS Could my upload speed also be uncapped?

[#2]

You'll have to tell me what your BT profile is then, Brian

[#3]

Hi JoJo,
Silly me - all info is in the ticket - forgot to reproduce it here - having a senior moment!!
IP Profile: 15097
Thought you might have ESP, JoJo!!!
Kind regards,
Brian

[#4]

Aggh. IP Profile: 15907
Right numbers - wrong order!!
The BT speedtester is now reporting as below:
Your DSL Connection Rate: 18031 Kbps (DOWN-STREAM), 444Kbps (UP-STREAM)
IP Profile for your line is : 15907 Kbps

[#5]

Hi Brian,
Done that now, sent a ticket for confirmation.
Jojo

[#6]

Hi JoJo,
Grateful thanks for that.
Have a great day.
Kind regards,
Brian