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F9/plusnet unlimated to plusnet premium speeds & traffic shaping

Force9Original
Grafter
Posts: 352
Registered: ‎05-02-2010

Re: F9/plusnet unlimated to plusnet premium speeds & traffic shaping

Thanks Mand !
Hows the best way to change contracts from f9 unlimited to Premium ?
I'd like to put a side note about the line ,saying it was me checking my sockets/cables  that gave the high resyncs.
so when they take a look at my line  so it wont affect the IP sats. Smiley
(Ticket ID: 31947192 if it helps)
Mand
Grafter
Posts: 5,560
Thanks: 2
Registered: ‎05-04-2007

Re: F9/plusnet unlimated to plusnet premium speeds & traffic shaping

Account changes are scheduled for your billing date, so you'll want to get the request in before then.
You can do this by clicking the upgrade button in the member centre.
You can't put a note in admitting to fiddling with things unfortunately, as line management is automated. A shift to ADSL2+ will reset this for you anyway though so you'll have a clean slate. Wink
Force9Original
Grafter
Posts: 352
Registered: ‎05-02-2010

Re: F9/plusnet unlimated to plusnet premium speeds & traffic shaping

Thats good to hear on the reset.. Smiley
I'll get my order in before the billing date then
Any idea's on why my Line sats keep changing or is it normal to vary with in a range?
Thanks for all the help
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: F9/plusnet unlimated to plusnet premium speeds & traffic shaping

I'm not sure why it's varying, but as it's only a small amount and not actually causing any problems I wouldn't be too concerned about it.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Force9Original
Grafter
Posts: 352
Registered: ‎05-02-2010

Re: F9/plusnet unlimated to plusnet premium speeds & traffic shaping

Thanks mand & chris
Mand noted that the recent upgrade has added capacity to 21CN so hopefully there's no more congestion issues.....
Is there any difference in port traffic management between f9 unlimited &  Premium ?
Carn't seem to find any f9 contract details anymore....
Very , very  consistent speeds the last few days Smiley
Force9Original
Grafter
Posts: 352
Registered: ‎05-02-2010

Re: F9/plusnet unlimated to plusnet premium speeds & traffic shaping

Right, order's been put in to change to Prem on the next payment date Smiley
Look forward to see how I get on on 21CN .
I take it I don't need to do anything else....?  
Thanks f9o
(Ticket ID: 31947192 if it helps)
Mand
Grafter
Posts: 5,560
Thanks: 2
Registered: ‎05-04-2007

Re: F9/plusnet unlimated to plusnet premium speeds & traffic shaping

You don't need to do anything else, the system will handle it from here. Smiley
Force9Original
Grafter
Posts: 352
Registered: ‎05-02-2010

Re: F9/plusnet unlimated to plusnet premium speeds & traffic shaping

After digging around the ring wire my be part  responsible for those fluctuating line sats on one or all of the sockets.
( Ring wire picking up electric underfloor heating "noise" even though  NTE5 faceplate filter  is fitted)
Thanks f9o
Force9Original
Grafter
Posts: 352
Registered: ‎05-02-2010

Re: F9/plusnet unlimated to plusnet premium speeds & traffic shaping

Hmm not the best start to a new contract it seems.....
Just looked at account billing and it say I've been billed £19.99 Huh
My exchange says Area 3 so it should be £15.99  
Enabled: 2000
Market: 3

If I go in to change products its says
THIS IS YOUR CURRENT BROADBAND PRODUCT
Plusnet Premium£15.99per month

Somethings a miss Sad
(Ticket ID: 31947192  if its helps)
Force9Original
Grafter
Posts: 352
Registered: ‎05-02-2010

Re: F9/plusnet unlimated to plusnet premium speeds & traffic shaping

Hmm  Speeds dropped as well  Shocked

Line State : Showtime
Modulation : G.DMT
Annex Mode : ANNEX_A

Downstream Upstream
SNR Margin : 6.5 24.0 db
Line Attenuation : 41.0 25.0 db
Data Rate : 6272 448 kbps
Somethings a miss with an incorrect bill & slow speed ?
(Ticket ID: 31947192  if its helps)
Force9Original
Grafter
Posts: 352
Registered: ‎05-02-2010

Re: F9/plusnet unlimated to plusnet premium speeds & traffic shaping

Finding the speed issue unusual ?
Tried changing Gateways & carn't find any know issues with the exchange or had warning of the 21cn change over.
Getting good Sync speed just under 6.5mb ?

Line stats
ne State : Showtime
Modulation : G.DMT
Annex Mode : ANNEX_A

Downstream Upstream
SNR Margin : 6.5 25.0 db
Line Attenuation : 40.5 25.0 db
Data Rate : 6464 448 kbps
Force9Original
Grafter
Posts: 352
Registered: ‎05-02-2010

Re: F9/plusnet unlimated to plusnet premium speeds & traffic shaping

Hmmm
Still only 1.8mb ?  ( Kinda now  thinking what have I've done changing to Prem  with incorrect pricing & poor speed Sad  I'm hoping its just coincidence..........


Any ideas ? ?
Nothing showing up on my exchange http://usertools.plus.net/exchanges/
I;m still syncing @ Data Rate:6464 448 kbps

(Ticket ID: 31947192  if its helps)

Force9Original
Grafter
Posts: 352
Registered: ‎05-02-2010

Re: F9/plusnet unlimated to plusnet premium speeds & traffic shaping

Edit dual post.
Force9Original
Grafter
Posts: 352
Registered: ‎05-02-2010

Re: F9/plusnet unlimated to plusnet premium speeds & traffic shaping

After digging around
Has my   BRAS Profile been reset to 2mb  ????
I don't really want to start re-sync the lines being monitored by bt

SNR Margin : 6.0 25.0 db
Line Attenuation : 40.5 25.0 db
Data Rate : 6464 448 kbps
Force9Original
Grafter
Posts: 352
Registered: ‎05-02-2010

Re: F9/plusnet unlimated to plusnet premium speeds & traffic shaping

Looks like it has  Shocked
Estimated line speed:
5 - Checked on 2010-02-19 14:18:08
Current line speed:
2000
(Ticket ID: 31947192  if its helps)