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Extremely slow broadband
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Extremely slow broadband
11-01-2014 9:02 PM
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I am a plusnet customer with a Technicolor TG582n. My internet has recently been extremely slow. I have attached the information that is requested in the relevant thread.
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Re: Extremely slow broadband
11-01-2014 9:24 PM
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Are you running the tests wirelessly?
Is there anyone on your network with any kind of file sharing/torrent programs running?
Is there anyone on your network with any kind of file sharing/torrent programs running?
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Re: Extremely slow broadband
11-01-2014 9:50 PM
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Mod Note: Duplicate topic removed.
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
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Re: Extremely slow broadband
13-01-2014 12:04 PM
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Hi there,
I can see your speed profile on BTs side has dropped to 8300 so I've updated your one on our side to match, if you're seeing speeds below that though please do let us know - if that is the case please also run the BT speed tester: http://speedtest.btwholesale.com from a PC using a wired connection to the router and let us know what it reports.
I can see your speed profile on BTs side has dropped to 8300 so I've updated your one on our side to match, if you're seeing speeds below that though please do let us know - if that is the case please also run the BT speed tester: http://speedtest.btwholesale.com from a PC using a wired connection to the router and let us know what it reports.
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