Extreme fluctuation in download speed
Hi all, hope you can help.
I've been a PlusNet customer for quite a long time and over the last few months have started having quite extreme fluctuations in speed. The fluctuations are usually short lived but quite frequent.
For example, I could run a speed test one minute and receive my full 13Mbps download speed, then run another test two minutes later and receive 0.05Mbps. This causes extreme frustration when streaming or gaming.
I get the issues wether wired or wireless.
I've attached my router info in the hopes that someone who knows better than I might shed some light on the situation.
Any help appreciated, cheers
Re: Extreme fluctuation in download speed
You are not alone. I am getting exactly the same problems, often getting no internet connection at all. Turning router off/ on sometimes helps as a temporary fix.
I have had an open question with Plusnet for weeks and still not sorted . Simply getting a reply takes several days.
Hope someone in the Community can help.