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Extra @ 17.99 60GB to Contracted Unlimited at 9.99

PhyllisTyne
Aspiring Pro
Posts: 609
Thanks: 37
Fixes: 3
Registered: 30-08-2007

Extra @ 17.99 60GB to Contracted Unlimited at 9.99

This seems like a total no brainer for me. Besides the reduced price and increased allowance are there any other changes I might expect. Do I still get fax2email and fixed IP, etc?
Thanks
PT
6 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,665
Thanks: 658
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Registered: 05-04-2007

Re: Extra @ 17.99 60GB to Contracted Unlimited at 9.99

http://community.plus.net/unlimited-faq/#13
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
PhyllisTyne
Aspiring Pro
Posts: 609
Thanks: 37
Fixes: 3
Registered: 30-08-2007

Re: Extra @ 17.99 60GB to Contracted Unlimited at 9.99

Thanks but this does not make sense for me:
Is my monthly subscription going to increase/decrease?
No, we are not changing existing customers’ subscription costs.
I can't get unlimited at my current 17.99 only at 9..9. Not that I am complaining. I will sign up now  Smiley
PhyllisTyne
Aspiring Pro
Posts: 609
Thanks: 37
Fixes: 3
Registered: 30-08-2007

Re: Extra @ 17.99 60GB to Contracted Unlimited at 9.99

during sign up. The final page sasys current product = 17Mb download. New product 8Mb. will I suffer a speed decrease?
PhyllisTyne
Aspiring Pro
Posts: 609
Thanks: 37
Fixes: 3
Registered: 30-08-2007

Re: Extra @ 17.99 60GB to Contracted Unlimited at 9.99

MJN
Aspiring Pro
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Registered: 26-08-2010

Re: Extra @ 17.99 60GB to Contracted Unlimited at 9.99

Quote from: PhyllisTyne
Thanks but this does not make sense for me:
Is my monthly subscription going to increase/decrease?
No, we are not changing existing customers’ subscription costs.

They must have updated that due to the ambiguity as it currently reads:
Quote
No, we are not changing existing customers’ subscription costs unless you explicitly request an upgrade to one of the new products.
Community Gaffer
Community Gaffer
Posts: 13,428
Thanks: 1,187
Fixes: 92
Registered: 04-04-2007

Re: Extra @ 17.99 60GB to Contracted Unlimited at 9.99

Yep, I updated it and will continue to do so where there's obvious ambiguity/things need clarifying.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵