Exchange enabled for 21cn, what next?
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Exchange enabled for 21cn, what next?
20-09-2012 1:54 PM
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Is there anything i need to do or request, or will i return from hols to discover a nice shiny faster connection?
thought it worth asking in case i need to raise a ticket or something, which could be being progressed while im away
thanks for any advice
Re: Exchange enabled for 21cn, what next?
20-09-2012 1:59 PM
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Re: Exchange enabled for 21cn, what next?
20-09-2012 2:37 PM
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Re: Exchange enabled for 21cn, what next?
20-09-2012 2:50 PM
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Re: Exchange enabled for 21cn, what next?
20-09-2012 4:21 PM
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I have placed the order to regrade you to 21CN, this will complete by the 27th September.
I have also updated your ticket.
If you have any questions with the regrade or anything else please let me know.
Re: Exchange enabled for 21cn, what next?
27-09-2012 6:26 PM
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Sorry for responding late - was away on hols and internet access was "intermittent" at best. Order completed today thanks - now syncing at 12681, which I think is quite good considering my previous atenuation of 33 ish, now 43 ish on 21cn. Just waiting for the line speed restriction to catch up with the new sync rate. Hopefully this router (belkin) will hold a signal at low SNR and not cause too much trouble during the 10 day training.
Thanks again for your help.
Re: Exchange enabled for 21cn, what next?
27-09-2012 6:51 PM
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I have recently been updated to 21CN, Monday morning I think was the date, but I am unsure of what happens during the 10 day training period, I used to sync at 8128, and my ip profile was 7150Kbps, I am in day 4 of my 10 day training period and my router (TPlink) now shows the following:
Mode: ADSL2+
SNR Margin (dB): Downstream 26.4 Upstream 29.0
Attenuation (dB): Downstream 14.5 Upstream 4.9
Output Power (dBm): Downstrream11.6 Upstream 0.0
Attainable Rate (Kbps): Downstream 24860 Upstream 956
Rate (Kbps): Downstream 8127 Upstream 443
However my ip profile moved to a fantastic 7170Kbps and has not budged since
Should I be seeing this change throughout the 10 days, or will it jump on day 10 ?
This information seems hard to find on the intaweb, so any help would be gratefully received
Thanks in advance
Re: Exchange enabled for 21cn, what next?
27-09-2012 7:13 PM
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Re: Exchange enabled for 21cn, what next?
27-09-2012 7:27 PM
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Thanks for the info, the router is ADSL2+ and the ADSL 2+ tick box is ticked
DSL Settings
Select the modulation below.
G.Dmt Enabled
G.lite Enabled
T1.413 Enabled
ADSL2 Enabled
AnnexL Enabled
ADSL2+ Enabled
AnnexM Enabled
Everything above is ticked except Annex M
Select the phone line pair below.
Inner pair ticked
Outer pair
Capability
Bitswap Enable ticked
SRA Enable
So maybe the issue is with plusnet ?
Re: Exchange enabled for 21cn, what next?
27-09-2012 7:31 PM
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Re: Exchange enabled for 21cn, what next?
27-09-2012 7:48 PM
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see my picture below
Re: Exchange enabled for 21cn, what next?
27-09-2012 9:00 PM
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Im sure its moved from around 34 to now 42.3, which is a little more than expected, but the sync rates match up with what I was expecting from a bunch of calculators, so seems good to me. Just need to keep an eye on whether this router will handle any dips in SNR. Having just had the line fixed by an engineer in the last few weeks, Im at least hopeful that I should get the best out of my line during the training period, will switch to a trust DG834GT with DGTeam Firmware if this router looks like it drops the connection - but touch wood, so far so good.
Just need the PN line speed brakes to come off now - still no idea why this system of updating the line speed doesnt work a PN. Seems very strange that when my line speed/sync dropped, the pn line speed updated quite quickly - on the way up it drags its feet
Re: Exchange enabled for 21cn, what next?
27-09-2012 9:21 PM
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Re: Exchange enabled for 21cn, what next?
28-09-2012 8:11 AM
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Maybe just set it at 20mbps to avoid the pn system artificially capping the speed?
On a serious note, is there any reason why the pn ip profile can't be set at the maximum that any customers product can run at? as our routers and the dslams deal with any sync that isn't stable, I don't understand why we need the ip profile to be set at another level too? I'm probably missing something obvious..
Re: Exchange enabled for 21cn, what next?
28-09-2012 9:39 AM
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Plusnet have a copy of the IP Profile so that they can drop packets hence BT will not drop packets as the data will already be at a rate at or slightly below the IP Profile. When Plusnet drop the packets they will drop the lowest priority packets first so that your VoIP, streaming or gaming experience is not spoilt.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
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