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Exchange being upgraded to 21CN, quick question

ChuckHunky
Newbie
Posts: 5
Registered: 18-12-2012

Exchange being upgraded to 21CN, quick question

My exchange is being upgraded to 21CN WBC in a couple of months. Does anyone know if I will automatically (or after a router reboot) start seeing the benefit once it is upgraded, or will I need to notify Plus.net so they can make changes?
Cheers
3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,388
Thanks: 240
Fixes: 67
Registered: 27-04-2007

Re: Exchange being upgraded to 21CN, quick question

Hi there,
We'd need to process an order to modify the connection to 21CN for you after the exchange upgrade.
We do those automatically in bulk but feel free to post when you know the exchange has been upgraded and we won't mind manually placing an order for you. FYI it should only take 24 working hours to complete too.
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
ChuckHunky
Newbie
Posts: 5
Registered: 18-12-2012

Re: Exchange being upgraded to 21CN, quick question

Hi Adam
That's great, thanks for your speedy reply!
Cheers
Andrew
Plusnet Help Team
Plusnet Help Team
Posts: 13,388
Thanks: 240
Fixes: 67
Registered: 27-04-2007

Re: Exchange being upgraded to 21CN, quick question

No worries! Smiley
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team