Exchange Accepting orders for FTTC
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Exchange Accepting orders for FTTC
24-06-2014 9:49 AM
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My local exchange has been AO for a while now, but I still cannot get anyone to take my money and give me fibre. How can I find out if/when my cabinet will be enabled and if I'll ever be able to get fibre at my current house? I've searched all over the internet, is there somewhere that can tell me about my cabinet (I doubt I'm connected directly to the exchange) and the plans (if any) for it.
The area is full of new build houses, all within the last 5 years, surely they should have just put in FTTP instead of copper.
Re: Exchange Accepting orders for FTTC
24-06-2014 9:52 AM
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The latest availability will be shown here: https://www.dslchecker.bt.com/ a lot of the availability depends on whether or not BT have installed a Fibre Cabinet in your locality. Keep an eye on the above page and as soon as it's available, you should be able to order through us.
Re: Exchange Accepting orders for FTTC
24-06-2014 9:55 AM
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Telephone Number 017098xxxx7 on Exchange WATH UPON DEARNE is served by Cabinet 27
Any ideas how to find out if this cabinet will ever have fibre installed?
Re: Exchange Accepting orders for FTTC
24-06-2014 10:14 AM
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The best thing to do is to keep an eye on the BT Availability Checker and when your cabinet is planned or live, it'll display on there for you.
Re: Exchange Accepting orders for FTTC
24-06-2014 10:41 AM
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Re: Exchange Accepting orders for FTTC
24-06-2014 10:43 AM
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Re: Exchange Accepting orders for FTTC
24-06-2014 10:49 AM
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Re: Exchange Accepting orders for FTTC
24-06-2014 10:56 AM
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Re: Exchange Accepting orders for FTTC
25-06-2014 9:01 PM
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Uptime: 0 days, 16:08:44
DSL Type: G.992.3 annex A
Maximum Bandwidth (Up/Down) [kbps/kbps]: 888 / 4,396
Bandwidth (Up/Down) [kbps/kbps]: 888 / 4,024
Data Transferred (Sent/Received) [MB/GB]: 98.57 / 1.28
Output Power (Up/Down) [dBm]: 9.5 / 19.0
Line Attenuation (Up/Down) [dB]: 30.0 / 48.0
SN Margin (Up/Down) [dB]: 7.0 / 15.0
Vendor ID (Local/Remote): TMMB / IFTN
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 65,537 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 131,072 / 0
FEC Errors (Up/Down): 5,177 / 42,275
CRC Errors (Up/Down): 114 / 237
HEC Errors (Up/Down): 174 / 1,612
I'd imagine I'm not going to get much faster about 3.5 km from the exchange.
Re: Exchange Accepting orders for FTTC
25-06-2014 9:14 PM
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Your synch speed is a little low and the SNRM is a little high. Error counts are high too, especially US so there could be an issue on your line.
Are you connected to the master socket? Have you got any extensions? Is the line quiet? Dial 17070 option 2.
I suggest that you follow the trouble shooter here - http://faults.plus.net - report it as slow speeds.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Exchange Accepting orders for FTTC
26-06-2014 9:48 AM
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I've made some changes, so that should look a bit better. You might need to log into your router and press the 'Disconnect' and 'Connect' button for all the changes to take effect.
Re: Exchange Accepting orders for FTTC
27-06-2014 12:51 PM
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Download Speed
3.14 Mbps
7.15 Mbps
Max Achievable Speed
Upload Speed
0.73 Mbps
0.83 Mbps
Max Achievable Speed
Link Information
Uptime: 1 day, 2:55:35
DSL Type: G.992.5 annex A
Maximum Bandwidth (Up/Down) [kbps/kbps]: 888 / 7,068
Bandwidth (Up/Down) [kbps/kbps]: 888 / 6,232
Data Transferred (Sent/Received) [MB/GB]: 379.75 / 2.63
Output Power (Up/Down) [dBm]: 12.5 / 19.5
Line Attenuation (Up/Down) [dB]: 30.0 / 47.5
SN Margin (Up/Down) [dB]: 9.5 / 7.0
Vendor ID (Local/Remote): TMMB / IFTN
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 131,074 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 196,606 / 0
FEC Errors (Up/Down): 3,977 / 240,413
CRC Errors (Up/Down): 55 / 560
HEC Errors (Up/Down): 85 / 3,002
Re: Exchange Accepting orders for FTTC
01-07-2014 12:14 PM
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Download Speed
4.49 Mbps
Upload Speed
0.75 Mbps
Thanks. I'll await FTTC now.
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