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Evening Problems?

richardjh
Dabbler
Posts: 18
Registered: 16-05-2013

Evening Problems?

I usually get a steady speed of 70-73Mbps, but over the last week, this has dropped dramatically in the evenings.  After about 7pm its dropping down to around 20-30Mbps, then back up to full speed after 11pm.  It appears to have been the same every evening this week.  Outside of those few hours I have no problems at all, and a good, fast services.  Is there a general problem we should be aware about?
Thanks.
6 REPLIES
Community Veteran
Posts: 6,824
Thanks: 1
Registered: 27-10-2012

Re: Evening Problems?

Hi
Which exchange are you on?
richardjh
Dabbler
Posts: 18
Registered: 16-05-2013

Re: Evening Problems?

Bargoed - and on gateway ptw-bng01.
Thanks
Community Veteran
Posts: 6,824
Thanks: 1
Registered: 27-10-2012

Re: Evening Problems?

It would look like congestion in BT's network if it's affecting your speeds at peak times.
PN have an exchange congestion page now - http://community.plus.net/exchange-information/
Your exchange is not on there, so I would raise a ticket and hopefully one of the PN Digital Care team will pick up on this thread tomorrow. They will be able to look at their monitoring to see if other PN users are affected and report it to their suppliers.
nokiboi39
Grafter
Posts: 27
Registered: 12-09-2010

Re: Evening Problems?

Hi,
Ping test
Ping statistics for 212.58.246.103:
    Packets: Sent = 100, Received = 100, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 20ms, Maximum = 31ms, Average = 20ms
Plusnet Help Team
Plusnet Help Team
Posts: 13,322
Thanks: 223
Fixes: 65
Registered: 27-04-2007

Re: Evening Problems?

@richardjh
A full set of diagnostic checks doesn't reveal anything obvious but I'd still raise this over at http://faults.plus.net
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
richardjh
Dabbler
Posts: 18
Registered: 16-05-2013

Re: Evening Problems?

Thanks for your replies, all back to normal now.
If anything faster this evening than usual.