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Evening Problems?
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Evening Problems?
27-04-2014 9:58 PM
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I usually get a steady speed of 70-73Mbps, but over the last week, this has dropped dramatically in the evenings. After about 7pm its dropping down to around 20-30Mbps, then back up to full speed after 11pm. It appears to have been the same every evening this week. Outside of those few hours I have no problems at all, and a good, fast services. Is there a general problem we should be aware about?
Thanks.
Thanks.
Message 1 of 7
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Re: Evening Problems?
27-04-2014 10:03 PM
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Hi
Which exchange are you on?
Which exchange are you on?
Message 2 of 7
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Re: Evening Problems?
27-04-2014 10:06 PM
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Bargoed - and on gateway ptw-bng01.
Thanks
Thanks
Message 3 of 7
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Re: Evening Problems?
27-04-2014 10:25 PM
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It would look like congestion in BT's network if it's affecting your speeds at peak times.
PN have an exchange congestion page now - http://community.plus.net/exchange-information/
Your exchange is not on there, so I would raise a ticket and hopefully one of the PN Digital Care team will pick up on this thread tomorrow. They will be able to look at their monitoring to see if other PN users are affected and report it to their suppliers.
PN have an exchange congestion page now - http://community.plus.net/exchange-information/
Your exchange is not on there, so I would raise a ticket and hopefully one of the PN Digital Care team will pick up on this thread tomorrow. They will be able to look at their monitoring to see if other PN users are affected and report it to their suppliers.
Message 4 of 7
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Re: Evening Problems?
27-04-2014 10:35 PM
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Hi,
Ping test
Ping statistics for 212.58.246.103:
Packets: Sent = 100, Received = 100, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 20ms, Maximum = 31ms, Average = 20ms
Ping test
Ping statistics for 212.58.246.103:
Packets: Sent = 100, Received = 100, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 20ms, Maximum = 31ms, Average = 20ms
Message 5 of 7
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Re: Evening Problems?
28-04-2014 12:16 PM
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@richardjh
A full set of diagnostic checks doesn't reveal anything obvious but I'd still raise this over at http://faults.plus.net
Adam
A full set of diagnostic checks doesn't reveal anything obvious but I'd still raise this over at http://faults.plus.net
Adam
Message 6 of 7
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Re: Evening Problems?
28-04-2014 10:00 PM
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Thanks for your replies, all back to normal now.
If anything faster this evening than usual.
If anything faster this evening than usual.
Message 7 of 7
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