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Estimated Line Speed

shalom2010
Grafter
Posts: 977
Registered: ‎28-12-2012

Estimated Line Speed

Just wondering:
High-speed Broadband
Estimated line speed:
There's no speed estimate currently held on your account.
Current line speed:
70.4 Mb
This could be because of a recent line fault, that's now corrected. Could someone from Plusnet comment?
3 REPLIES
RPMozley
Aspiring Pro
Posts: 1,119
Thanks: 30
Fixes: 5
Registered: ‎04-11-2011

Re: Estimated Line Speed

The estimated line speed tends to disappear after awhile, nothing out of the ordinary. To get the estimate back start the change product route and just cancel the change after the estimate is shown.
That's RPM to you!!
Plusnet Help Team
Plusnet Help Team
Posts: 13,737
Thanks: 266
Fixes: 77
Registered: ‎27-04-2007

Re: Estimated Line Speed

Hi Steven,
I can verify what RPMozley has mentioned, if you were to change products or at least start that particular online journey a new estimate should be generated.
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
shalom2010
Grafter
Posts: 977
Registered: ‎28-12-2012

Re: Estimated Line Speed

Okay thanks Adam.