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Estimated Line Speed profile

Gel
Seasoned Pro
Posts: 1,557
Thanks: 160
Fixes: 13
Registered: 02-08-2007

Estimated Line Speed profile

I wondered how often this is changed?

Phone exchange: CHIEVELEY

Estimated line speed: 1.0Mb

(This may vary between 0.75Mb and 2.5Mb) - Checked on 2016-03-25 17:07:46

Current line speed: 2.4 Mb

Since the check date I've been migrated to CN21 on 27/4, so estimated speed needs updating.

Will this happen automatically?

BT TEST:

1. Best Effort Test: -provides background information.

  Download  Speed
  2.01 Mbps
   
0 Mbps 4 Mbps
Max Achievable Speed

 

 Download speedachieved during the test was - 2.01 Mbps
 For your connection, the acceptable range of speeds is 1.2 Mbps-4 Mbps.
 IP Profile for your line is - 2.45 Mbps


2. Upstream Test: -provides background information.

  Upload Speed
  0.68 Mbps
   
0 Mbps 0.83 Mbps
Max Achievable Speed

 

Upload speed achieved during the test was - 0.68Mbps
 Additional Information:
 Upstream Rate IP profile on your line is - 0.83 Mbps
11 REPLIES
Gel
Seasoned Pro
Posts: 1,557
Thanks: 160
Fixes: 13
Registered: 02-08-2007

Re: Estimated Line Speed profile

Community Veteran
Posts: 5,152
Thanks: 474
Fixes: 19
Registered: 10-06-2010

Re: Estimated Line Speed profile

I don't think the estimated speed recorded really matters, unless perhaps you're arguing about a fault with Plusnet, and you say your broadband should be faster, and they look at the estimate. And then Plusnet would probably look at the current estimate from BTWholesale anyway.

Community Gaffer
Community Gaffer
Posts: 17,657
Thanks: 648
Fixes: 162
Registered: 05-04-2007

Re: Estimated Line Speed profile

The estimate on our site won't change unless you go through the product change journey, It has no impact on the real life speeds you're getting tbh it's better to check estimates at http://dslchecker.bt.com/

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Gel
Seasoned Pro
Posts: 1,557
Thanks: 160
Fixes: 13
Registered: 02-08-2007

Re: Estimated Line Speed profile

Thanks; here are results:

ADSL Products

Downstream Line Rate(Mbps)

Upstream Line Rate(Mbps)

Downstream Range(Mbps)

Availability Date

 

Left in Jumper

WBC ADSL 2+ Up to 1 -- 1 to 3.5 Available -- --
ADSL Max Up to 1 -- 0.75 to 2.5 Available -- --

Current Gateway: gateway pcl-bng02.

BT Wholesale speed test:

1. Best Effort Test: -provides background information.

  Download  Speed
  2.61 Mbps
   
0 Mbps 4 Mbps
Max Achievable Speed

 

 Download speedachieved during the test was - 2.61 Mbps
 For your connection, the acceptable range of speeds is 1.2 Mbps-4 Mbps.
 IP Profile for your line is - 2.45 Mbps


2. Upstream Test: -provides background information.

  Upload Speed
  0.72 Mbps
   
0 Mbps 0.83 Mbps
Max Achievable Speed

 

Upload speed achieved during the test was - 0.72Mbps
 Additional Information:
 Upstream Rate IP profile on your line is - 0.83 Mbps

 

So Chris, can PN revise my profile up a tad pse?

Community Gaffer
Community Gaffer
Posts: 17,657
Thanks: 648
Fixes: 162
Registered: 05-04-2007

Re: Estimated Line Speed profile

Your profile is correct on both the BT side and our side. Your line is in sync at 2779, so a profile of 2.45 is right (ours is 2400).

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Gel
Seasoned Pro
Posts: 1,557
Thanks: 160
Fixes: 13
Registered: 02-08-2007

Re: Estimated Line Speed profile

Chris, thanks 4 that.

Had wrongly assumed that the 1mb reported had been throttling my d/l speed:

Estimated line speed:1.0Mb

Community Gaffer
Community Gaffer
Posts: 17,657
Thanks: 648
Fixes: 162
Registered: 05-04-2007

Re: Estimated Line Speed profile

No problem. It's the 'current line speed' that shows what profile we currently have for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Community Veteran
Posts: 475
Thanks: 35
Fixes: 2
Registered: 26-09-2015

Re: Estimated Line Speed profile

Estimated line speed:1.0Mb

Estimated speed should really only be used to set expectations at time of order.  Unfortunately it could also be used at a later date to try and excuse a reduction in speed.   Plusnet - do you have MSR and FTR recorded for this line?

Community Gaffer
Community Gaffer
Posts: 17,657
Thanks: 648
Fixes: 162
Registered: 05-04-2007

Re: Estimated Line Speed profile

Yes, this is set during the training period. On this line it's 2278.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Community Veteran
Posts: 475
Thanks: 35
Fixes: 2
Registered: 26-09-2015

Re: Estimated Line Speed profile

Is that MSR or FTR?  

I should point out at although this figures should be set, that's not always the case.  Mine remained 2272/1817 which is the 20CN default for almost all my time at Plusnet, apart from a brief time at 288/288 then even briefer at 3424/2739 before returning to 2272/1817 for the remainder.

Community Gaffer
Community Gaffer
Posts: 17,657
Thanks: 648
Fixes: 162
Registered: 05-04-2007

Re: Estimated Line Speed profile

That's the FTR.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff