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Estimated Line Speed Disappeared.

buseng12
Grafter
Posts: 368
Registered: 14-06-2013

Estimated Line Speed Disappeared.

Why has my estimated line speed disappeared?
It used to show 63 Mb although I am only getting 51 Mb.
Like it is trying to hide the over estimation.

High-speed Broadband
Estimated line speed:
There's no speed estimate currently held on your account.
Current line speed:
51 Mb
3 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Estimated Line Speed Disappeared.

This happens from time to time, it's an issue on our systems as opposed to trying to hide the speed estimate - it should be back for you now - apologies for that.
Chris Pettitt
Cloud Environments Engineer
Terranova667
Aspiring Pro
Posts: 1,243
Thanks: 56
Fixes: 2
Registered: 19-02-2014

Re: Estimated Line Speed Disappeared.

@buseng I had this when I I had my line fault a couple months back, when the estimate came back my it was cut from 67Mb to 29Mb so i wouldn't be surprised to see your estimate cut when it comes back.
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Estimated Line Speed Disappeared.

That and this is a completely separate issue.
The speed estimate in this case is the same.
Chris Pettitt
Cloud Environments Engineer