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Estimated Line Speed Disappeared.

buseng12
Grafter
Posts: 374
Thanks: 1
Registered: ‎14-06-2013

Estimated Line Speed Disappeared.

Why has my estimated line speed disappeared?
It used to show 63 Mb although I am only getting 51 Mb.
Like it is trying to hide the over estimation.

High-speed Broadband
Estimated line speed:
There's no speed estimate currently held on your account.
Current line speed:
51 Mb
3 REPLIES 3
Pettitto
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 6,346
Fixes: 5
Registered: ‎26-11-2011

Re: Estimated Line Speed Disappeared.

This happens from time to time, it's an issue on our systems as opposed to trying to hide the speed estimate - it should be back for you now - apologies for that.
Terranova667
Pro
Posts: 1,511
Thanks: 125
Fixes: 5
Registered: ‎19-02-2014

Re: Estimated Line Speed Disappeared.

@buseng I had this when I I had my line fault a couple months back, when the estimate came back my it was cut from 67Mb to 29Mb so i wouldn't be surprised to see your estimate cut when it comes back.
Pettitto
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 6,346
Fixes: 5
Registered: ‎26-11-2011

Re: Estimated Line Speed Disappeared.

That and this is a completely separate issue.
The speed estimate in this case is the same.