Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Estimated Fibre Speed is less than my normal current boradband?
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Estimated Fibre Speed is less than my normal c...
Estimated Fibre Speed is less than my normal current boradband?
18-12-2013 9:01 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I want to upgrade to Fibre broadband, but i am reluctant to do so, because my estimated speed is:
1.6Mb download speed (estimated)
0.8Mb upload speed (estimated)
But currently i am getting on a normal broadband:
7.5Mb download speed (estimated)
Should i still go ahead, I have been trying to get through to sales team but you guys are extremely busy and it i svery difficult to find any answers, can someone please get back to me as I don't want to miss out on the deal!!!
1.6Mb download speed (estimated)
0.8Mb upload speed (estimated)
But currently i am getting on a normal broadband:
7.5Mb download speed (estimated)
Should i still go ahead, I have been trying to get through to sales team but you guys are extremely busy and it i svery difficult to find any answers, can someone please get back to me as I don't want to miss out on the deal!!!
Message 1 of 8
(1,871 Views)
7 REPLIES 7
Re: Estimated Fibre Speed is less than my normal current boradband?
18-12-2013 9:21 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I thought fibre would not be provisioned if it is estimated less than 10Mb?
I've never seen an estimate as low as yours....do you live in a rural area?
I've never seen an estimate as low as yours....do you live in a rural area?
Message 2 of 8
(548 Views)
Re: Estimated Fibre Speed is less than my normal current boradband?
18-12-2013 9:48 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
kinda rural, i live near bracknell, but our normal broadband has actually been pretty good, But i want more download speed, as we tend to watch alot of streaming on netflix, nowtv etc...
I can't test the line because our phone line is dead (no dial tone), which im not happy about as it will take till Friday to fix apparently!
I can't test the line because our phone line is dead (no dial tone), which im not happy about as it will take till Friday to fix apparently!
Message 3 of 8
(548 Views)
Re: Estimated Fibre Speed is less than my normal current boradband?
18-12-2013 10:09 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Message 4 of 8
(548 Views)
Re: Estimated Fibre Speed is less than my normal current boradband?
18-12-2013 12:31 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I would also like to know what the procedure is to complain about not having phone line or broadband for the whole week? I pay about £25 a month for these services. And I am also trying to upgrade to Fibre broadband but i cannot get through to anyone in the sales department to query about the Fibre broadband speeds, could someone please come back to me with some useful information???????
Message 5 of 8
(548 Views)
Re: Estimated Fibre Speed is less than my normal current boradband?
18-12-2013 5:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It's has been very difficult getting through to any type of help with you guys recently?? could someone get back to me please?
Message 6 of 8
(548 Views)
Re: Estimated Fibre Speed is less than my normal current boradband?
19-12-2013 9:23 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
So nobody has got back to me about my query, and it's very frustrating getting through to you guy's at the moment, and I have now missed out one of your deals on the Fibre broadband?
Message 7 of 8
(548 Views)
Re: Estimated Fibre Speed is less than my normal current boradband?
19-12-2013 9:51 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Ok thanks for getting back to me, i just had a phone call to confirm what i needed, and update on my fault.....
Message 8 of 8
(548 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Estimated Fibre Speed is less than my normal c...