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Estimated/Current line speed difference

davidrle
Newbie
Posts: 5
Registered: ‎23-03-2013

Estimated/Current line speed difference

New FTTC connection - why is my estimated line speed and current line speed  22mb out?
Estimated line speed:
59Mb (Accurate to within +/- 1Mbit) - Checked on 2013-03-22 20:14:10
Current line speed:
37 Mb
3 REPLIES
Moderator
Moderator
Posts: 27,329
Thanks: 1,892
Fixes: 173
Registered: ‎14-04-2007

Re: Estimated/Current line speed difference

Because you might be provisioned on the wrong product.
Hopefully one of the DC team will check this shortly.

Customer and Forum Moderator. Windows 10 Firefox 63.0.3 (64-bit)

Community Veteran
Posts: 3,424
Thanks: 17
Registered: ‎18-01-2013

Re: Estimated/Current line speed difference

Mine went the other way - 50Mb estimate and 73Mb connection.
Next door manage half of that though.
Plusnet Help Team
Plusnet Help Team
Posts: 13,737
Thanks: 266
Fixes: 77
Registered: ‎27-04-2007

Re: Estimated/Current line speed difference

@davidrle
Hi there,
It looks like there was an issue with some details on your account. I've corrected the profile on our side and that should now show some improvement for you.
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team