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Estimated/Current line speed difference

davidrle
Newbie
Posts: 5
Registered: ‎23-03-2013

Estimated/Current line speed difference

‎04-04-2013 3:00 PM

New FTTC connection - why is my estimated line speed and current line speed  22mb out?
Estimated line speed:
59Mb (Accurate to within +/- 1Mbit) - Checked on 2013-03-22 20:14:10
Current line speed:
37 Mb
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Strat
Community Veteran
Posts: 31,320
Thanks: 1,609
Fixes: 565
Registered: ‎14-04-2007

Re: Estimated/Current line speed difference

‎04-04-2013 3:04 PM

Because you might be provisioned on the wrong product.
Hopefully one of the DC team will check this shortly.
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
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picbits
Rising Star
Posts: 3,432
Thanks: 23
Registered: ‎18-01-2013

Re: Estimated/Current line speed difference

‎04-04-2013 3:17 PM

Mine went the other way - 50Mb estimate and 73Mb connection.
Next door manage half of that though.
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adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,877
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: Estimated/Current line speed difference

‎05-04-2013 9:55 AM

@davidrle
Hi there,
It looks like there was an issue with some details on your account. I've corrected the profile on our side and that should now show some improvement for you.
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
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