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Error Message Webmail

Community Veteran
Posts: 18,556
Thanks: 197
Registered: 12-08-2007

Error Message Webmail

Using webmail I am getting the following error message:
ERROR: Connection dropped by IMAP server.
It happens when I try to report an email as spam by clicking the 'spam' button.  Is there a problem?
20 REPLIES
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: Error Message Webmail

Hi Artmo,
Is this still happening?
Community Veteran
Posts: 18,556
Thanks: 197
Registered: 12-08-2007

Re: Error Message Webmail

Hi Jameseh,
Got nothing in my webmail folders at present to try and move so can't be sure if the problem is still there.  Will report back later.
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: Error Message Webmail

Thanks.
I'm just wondering if it were part of the brief DB issues we experienced earlier.
Community Veteran
Posts: 1,571
Thanks: 3
Registered: 13-04-2007

Re: Error Message Webmail

I just got the same error 5 mins ago
Polecat_City
Newbie
Posts: 2
Registered: 31-07-2007

Re: Error Message Webmail

Hi,
I have been having exactly the same error message when trying to open attachments.
It has been happening on and off for the past couple of hours.
Polecat
Community Veteran
Posts: 18,556
Thanks: 197
Registered: 12-08-2007

Re: Error Message Webmail

Just checked and the error is still there.  Also moving between the various folders is extremely slow.  Looks like there's a problem Sad
paulgul
Rising Star
Posts: 605
Fixes: 1
Registered: 05-04-2007

Webmail problems

I noticed this afternoon that webmail is very slow responding and several time I have had an error stating : ERROR: Connection dropped by IMAP server.
Just thought I would mention it to see if anyone else is getting this problem
Paul
Plusnet Staff
Plusnet Staff
Posts: 17,641
Thanks: 535
Fixes: 159
Registered: 05-04-2007

Re: Webmail problems

I've seen a couple of other queries about this, I'll ask the question and see if there is something amiss.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
N/A

Re: Error Message Webmail

Done some moving/merging of topics.
Thought this would be the best board for discussion to continue as it seems to be a larger problem than first anticipated.
cjags
Grafter
Posts: 395
Thanks: 3
Registered: 31-08-2007

Re: Error Message Webmail

Just to say I got the error at lunchtime today but did eventually get into my inbox.
Haven't tried recently.
Plusnet Staff
Plusnet Staff
Posts: 17,641
Thanks: 535
Fixes: 159
Registered: 05-04-2007

Re: Error Message Webmail

Cheers James,
I've just spent the last 5 minutes logging in to various webmail accounts and haven't had this error yet Sad
If it's still happening can you PM me the mailbox name from your account you are logging into and I'll get a problem raised.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
paulgul
Rising Star
Posts: 605
Fixes: 1
Registered: 05-04-2007

Re: Error Message Webmail

James, Sorry for starting a new thread, didn't see this one.
Quote from: Chris

If it's still happening can you PM me the mailbox name from your account you are logging into and I'll get a problem raised.

Chris: Just pm'ed you
Paul
Plusnet Staff
Plusnet Staff
Posts: 17,641
Thanks: 535
Fixes: 159
Registered: 05-04-2007

Re: Error Message Webmail

Thanks Paul, I'm still having problems replicating it but I'll raise a problem to be looked at anyway.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
N/A

Re: Error Message Webmail

Quote from: paulgul
James, Sorry for starting a new thread, didn't see this one.

No worries - I might not have spotted it either - 'twas Chris' uber-sharp eyesight that spotted the dupe, I just merged them and moved them here to increase the chance that any other with the same/similar problem would post to this thread and save Chris' fragile sanity.