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Eratic Speeds

jockwav
Rising Star
Posts: 651
Thanks: 8
Fixes: 3
Registered: 01-08-2011

Eratic Speeds

Over the last few weeks my BB has been very eratic which surprises me as it has been very good,these are some tests. Sad
Today 17:07 30331 kbps (3.79MB/s) 377 kbps (47.1kB/s) Share
Yesterday 22:47 19654 kbps (2.46MB/s) 370 kbps (46.3kB/s) Share
Friday 16:53 19278 kbps (2.41MB/s) 375 kbps (46.9kB/s) Share
Tuesday 22:21 37397 kbps (4.67MB/s) 378 kbps (47.3kB/s) Share
Oct 28, 15:28 55698 kbps (6.96MB/s) 359 kbps (44.9kB/s) Share
Oct 28, 10:39 40280 kbps (5.04MB/s) 372 kbps (46.5kB/s) Share
Oct 26, 18:54 6703 kbps (838kB/s) 366 kbps (45.8kB/s) Share
Oct 26, 18:53 19278 kbps (2.41MB/s) 351 kbps (43.9kB/s) Share
Oct 26, 08:06 57772 kbps (7.22MB/s) 311 kbps (38.9kB/s) Share
Oct 26, 08:05 43519 kbps (5.44MB/s) 337 kbps (42.1kB/s) Share
Oct 25, 19:03 17013 kbps (2.13MB/s) 330 kbps (41.3kB/s) Share
Oct 25, 17:12 54211 kbps (6.78MB/s) 346 kbps (43.3kB/s) Share
Oct 25, 15:27 77873 kbps (9.73MB/s) 365 kbps (45.6kB/s) Share
Oct 25, 15:00 37677 kbps (4.71MB/s) 379 kbps (47.4kB/s) Share
Oct 25, 14:27 131308 kbps (16.4MB/s) 378 kbps (47.3kB/s) Share
Oct 25, 14:07 86090 kbps (10.8MB/s) 357 kbps (44.6kB/s) Share
Oct 25, 13:59 19744 kbps (2.47MB/s) 379 kbps (47.4kB/s) Share
Oct 25, 13:58 6542 kbps (818kB/s) 107 kbps (13.4kB/s) Share
Oct 25, 13:28 35937 kbps (4.49MB/s) 378 kbps (47.3kB/s) Share
Oct 25, 13:27 30461 kbps (3.81MB/s) 218 kbps (27.3kB/s) Share
Oct 25, 13:26 37825 kbps (4.73MB/s) 381 kbps (47.6kB/s) Share
Oct 15, 21:44 6838 kbps (855kB/s) 381 kbps (47.6kB/s) Share
Oct 15, 21:41 7074 kbps (884kB/s) 379 kbps (47.4kB/s) Share
Oct 15, 21:41 7167 kbps (896kB/s) 382 kbps (47.8kB/s) Share
Oct 12, 21:14 7337 kbps (917kB/s) 382 kbps (47.8kB/s) Share
Oct 6, 11:35 6867 kbps (858kB/s) 379 kbps (47.4kB/s) Share
Oct 3, 11:29 7054 kbps (882kB/s) 379 kbps (47.4kB/s) Share
Oct 3, 11:28 7802 kbps (975kB/s) 377 kbps (47.1kB/s) Share
Oct 3, 11:27 6769 kbps (846kB/s) 381 kbps (47.6kB/s) Share
Sep 14, 18:44 6488 kbps (811kB/s) 380 kbps (47.5kB/s) Share
https://www.flickr.com/photos/james_bingham/
21 REPLIES
jockwav
Rising Star
Posts: 651
Thanks: 8
Fixes: 3
Registered: 01-08-2011

Re: Eratic Speeds

Hopefully PN can get this sorted out as i have been pretty happy here for the last 2 years. Smiley
https://www.flickr.com/photos/james_bingham/
Community Veteran
Posts: 6,824
Thanks: 1
Registered: 27-10-2012

Re: Eratic Speeds

Some strange tests there:
Oct 25, 14:27    131308 kbps (16.4MB/s)    378 kbps (47.3kB/s)    = 130Mb
Oct 25, 14:07    86090 kbps (10.8MB/s)    357 kbps (44.6kB/s)      = 86Mb
Is this from speedtest.net? Are you on ADSL (guessing you are from your upload speed)?
jockwav
Rising Star
Posts: 651
Thanks: 8
Fixes: 3
Registered: 01-08-2011

Re: Eratic Speeds

I have been running speedtests on here using the one on this site,i am adsl
https://www.flickr.com/photos/james_bingham/
Community Veteran
Posts: 6,824
Thanks: 1
Registered: 27-10-2012

Re: Eratic Speeds

Which browser are you using? Do you have the latest version of flash?
Those speed test results are really weird because some are a lot quicker than your line is capable of (or any ADSL connection is capable of).
jockwav
Rising Star
Posts: 651
Thanks: 8
Fixes: 3
Registered: 01-08-2011

Re: Eratic Speeds

Yes i know my d/load speed is usually 6.5MB i have been using FF for years my flash is up to date & i would like someone from PN to look at this.
https://www.flickr.com/photos/james_bingham/
Community Veteran
Posts: 6,824
Thanks: 1
Registered: 27-10-2012

Re: Eratic Speeds

Can you try running the BT Speed Test (http://speedtest.btwholesale.com/) and going to Further Diagnostics and posting your IP Profile?
jockwav
Rising Star
Posts: 651
Thanks: 8
Fixes: 3
Registered: 01-08-2011

Re: Eratic Speeds

I really don,t want to go through all this,i want someone from PN TO LOOK AT THIS.
https://www.flickr.com/photos/james_bingham/
jockwav
Rising Star
Posts: 651
Thanks: 8
Fixes: 3
Registered: 01-08-2011

Re: Eratic Speeds

I ran a BT test.
The speed coming into your house
 
The speed you get at your computer
Connection speed
Good
 
    Download speed 6.74Mb
    Upload speed 0.37Mb

Good
Connection Speed is the speed that your Home Hub communicates with the Telephone Exchange. This is sometimes called 'Sync Speed' or 'Line rate'. This is usually the maximum Speed your line can support for the broadband you're on.
 
Download Speed is the actual speed you receive at your computer at the time you ran the test. This speed can be affected by the number of people and devices using your broadband connection and whether you use a wired or wireless connection.

https://www.flickr.com/photos/james_bingham/
jockwav
Rising Star
Posts: 651
Thanks: 8
Fixes: 3
Registered: 01-08-2011

Re: Eratic Speeds

Today 18:51 12397 kbps (1.55MB/s) 332 kbps (41.5kB/s)
https://www.flickr.com/photos/james_bingham/
pwatson
Rising Star
Posts: 2,468
Thanks: 8
Fixes: 1
Registered: 26-11-2012

Re: Eratic Speeds

Not sure what you want Plusnet to look at?  Your results seem to show that whatever you are using as a speed test isn't working correctly.  If your line is set to around 6.7Mb/s then any result faster than this is erroneous...
jockwav
Rising Star
Posts: 651
Thanks: 8
Fixes: 3
Registered: 01-08-2011

Re: Eratic Speeds

What i am using for speedtests is what is on this site,try the speedtester on here and see what you get
https://www.flickr.com/photos/james_bingham/
jockwav
Rising Star
Posts: 651
Thanks: 8
Fixes: 3
Registered: 01-08-2011

Re: Eratic Speeds

I have just ran the BT test,this is weird all this,not sure what to believe.

FAQ
Results Image not loaded

1. Best Effort Test: -provides background information.
Download  Speed
6.76 Mbps

0 Mbps 7.15 Mbps
Max Achievable Speed
Download speedachieved during the test was - 6.76 Mbps
For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 7.15 Mbps

If you wish to discuss these results please contact your Broadband Service Provider.
If you are experiencing problems with specific applications, servers or websites please contact your Broadband Service Provider for assistance.
Your test has completed please close this window to exit the performance tester.
Please visit the FAQ if you are unable to understand the test results.

 
https://www.flickr.com/photos/james_bingham/
pwatson
Rising Star
Posts: 2,468
Thanks: 8
Fixes: 1
Registered: 26-11-2012

Re: Eratic Speeds

OK, once again, what do you want PN to sort out for you?  Other than some kind of caching issue on your PC is giving faster than expected results I don't see any problem?
Your BT tests seem fairly consistent?
jockwav
Rising Star
Posts: 651
Thanks: 8
Fixes: 3
Registered: 01-08-2011

Re: Eratic Speeds

Do you work for PN?
https://www.flickr.com/photos/james_bingham/