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Entering code for e-mails

gazzarooni
Newbie
Posts: 3
Registered: 14-02-2008

Entering code for e-mails

Hi all -  only switched to plusnet a couple of days ago but the need to enter the viewed code each time I want to send an e-mail is driving me nuts already. Can anyone tell me if and how I can get rid of this?
Everything else looks great so far!! Grin
cp:blue There is no need to post in all red, I could be seen as rude. mod:end
4 REPLIES
Community Veteran
Posts: 26,718
Thanks: 930
Fixes: 10
Registered: 10-04-2007

Re: Entering code for e-mails

Assuming you are on Plusnet broadband, can you go to http://usertools.plus.net/@gateway and post back what it says please.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Re: Entering code for e-mails

It should not be required if you are using it from a PlusNet IP. If you use it from an IP outside PlusNet you will always need to enter the code as it is a security feature to stop spammers.
gazzarooni
Newbie
Posts: 3
Registered: 14-02-2008

Re: Entering code for e-mails

....thanks guys - me being dumb!!! My Orange account is still active for another few weeks and is running in tandem with Plusnet (the link says I'm not recognised as a Plusnet customer.) I'm guessing once Orange dies and goes away all will be well.
Thanks for the speedy reply! 
gazzarooni
Newbie
Posts: 3
Registered: 14-02-2008

Re: Entering code for e-mails

well thanks for the tips on colour blindness chilli Undecided Need to get out more