cancel
Showing results for 
Search instead for 
Did you mean: 

Enquiry re legacy products and ADSL2/2+

Luzern
Hero
Posts: 4,823
Thanks: 872
Fixes: 9
Registered: ‎31-07-2007

Enquiry re legacy products and ADSL2/2+

It does not affect me personally, but a relative, who is still with one of PN's earlier legacy products.
Has any decision been made yet, if some or none will be upgradable from ADSL Max?
If decision awaited, when is news expected?
No one has to agree with my opinion, but in the time I have left a miracle would be nice.
6 REPLIES 6
BenTrimble
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,106
Registered: ‎06-02-2008

Re: Enquiry re legacy products and ADSL2/2+

We don't have a definitive list of which legacy products are eligible for ADSL2+ upgrades and these are considered on a case-by-case basis. The best comparison I can give is to say that Extra on market 3 @ £11.49 is eligible so if your relative is paying more than that there should be no quibbles.
Luzern
Hero
Posts: 4,823
Thanks: 872
Fixes: 9
Registered: ‎31-07-2007

Re: Enquiry re legacy products and ADSL2/2+

I think it was Home Premium (Special Offer). BTW did that have a cap?
No one has to agree with my opinion, but in the time I have left a miracle would be nice.
BenTrimble
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,106
Registered: ‎06-02-2008

Re: Enquiry re legacy products and ADSL2/2+

Do you mean Home Premier?
Luzern
Hero
Posts: 4,823
Thanks: 872
Fixes: 9
Registered: ‎31-07-2007

Re: Enquiry re legacy products and ADSL2/2+

Quote from: Ben
Home Premier?
Hi Embarrassed Smiley I'm getting my bifurcated garments in a twist.
Home Surf (Special Offer) nearly back to the Stone Age????!!!!!
No one has to agree with my opinion, but in the time I have left a miracle would be nice.
BenTrimble
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,106
Registered: ‎06-02-2008

Re: Enquiry re legacy products and ADSL2/2+

Home Surf has a 20GB limit with restrictions at 13GB and 17GB during peak times 4pm - midnight. Same as Premier.
dvorak
Moderator
Moderator
Posts: 29,499
Thanks: 6,627
Fixes: 1,483
Registered: ‎11-01-2008

Re: Enquiry re legacy products and ADSL2/2+

i remember when home surf had no restrictions... ah those were the days
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'