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Engineer didn't show up and can't talk to anyone

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Grafter
Posts: 41
Registered: 13-09-2010

Engineer didn't show up and can't talk to anyone

Hello.
Engineer supposed to show up this morning but no sign.
To install fibre Internet.
Can't call plusnet as 30 min wait times.
Unacceptable,  please someone get in touch with me.
7 REPLIES
Community Veteran
Posts: 26,543
Thanks: 786
Fixes: 9
Registered: 10-04-2007

Re: Engineer didn't show up and can't talk to anyone

As the appointment will have been for 8am to 1pm you are rather premature with your post.
Also see http://community.plus.net/forum/index.php/topic,112969.0.html
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
fadeaway
Grafter
Posts: 41
Registered: 13-09-2010

Re: Engineer didn't show up and can't talk to anyone

Ah ok,  thank you.  Sorry I just went with what I thought am vs pm meant  Smiley
Community Veteran
Posts: 3,380
Thanks: 2
Registered: 18-01-2013

Re: Engineer didn't show up and can't talk to anyone

Did he make it on time ?
If not, double check your tickets in the members centre and see if there were any issues reported.
DanHodby
Grafter
Posts: 248
Registered: 23-10-2013

Re: Engineer didn't show up and can't talk to anyone

Hi fadeaway,
I'm chasing this up now for you.
DanHodby
Grafter
Posts: 248
Registered: 23-10-2013

Re: Engineer didn't show up and can't talk to anyone

It looks like the engineer might be running late but someone has definitely been assigned to the job at 12.40 today.
fadeaway
Grafter
Posts: 41
Registered: 13-09-2010

Re: Engineer didn't show up and can't talk to anyone

Thank you.  Yes it was close as the house sitter needed to leave but it got done Smiley
DanHodby
Grafter
Posts: 248
Registered: 23-10-2013

Re: Engineer didn't show up and can't talk to anyone

Mission Impossible engineer  Wink
I'm glad its all done anyway.