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Engineer Visit
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Re: Engineer Visit
27-01-2014 4:51 PM
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Thanks for your reply Matt.
If nothing can be done to make completion earlier then nothing can be done. But can you do anything to compensate for my time?
Firstly i'm entitled to £45 for the missed engineer appointment - nobody seems to be helping me in getting this.
Secondly the delays in between, the frequent phone calls, the tickets. Something towards a mobile broadband sim to get us up and running would be welcomed and appreciated.
thanks
If nothing can be done to make completion earlier then nothing can be done. But can you do anything to compensate for my time?
Firstly i'm entitled to £45 for the missed engineer appointment - nobody seems to be helping me in getting this.
Secondly the delays in between, the frequent phone calls, the tickets. Something towards a mobile broadband sim to get us up and running would be welcomed and appreciated.
thanks
Message 16 of 18
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Re: Engineer Visit
30-01-2014 11:18 AM
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Second update:
3 Days later - nothing. I have replied to the ticket but it's pointless as you get sent straight to the back of the queue and receive a reply days down the line.
Quote 5:32pm, Monday 27 Jan 2014
I'm glad to see the appointment went ahead as planned I'll pick up and deal with a goodwill gesture tomorrow.
Kind regards,
Adam Walker
3 Days later - nothing. I have replied to the ticket but it's pointless as you get sent straight to the back of the queue and receive a reply days down the line.
Message 17 of 18
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Re: Engineer Visit
30-01-2014 11:44 AM
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Adam is going to pick up the ticket today.,
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 18 of 18
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