Engineer Visit 22/05.

[#1]

Hi buseng12,
I've increased this for you now and you should see the change in speed shortly so let us know how this goes!

[#2]

Thanks, but I think it is still a bit low.
However I can't seem to run a further diagnostics test, instead of "sending results to server" it goes straight into trying run a Tap3 test, which of course doesn't work.
Not sure why this happens, it's not the first time.

[#3]

You might have needed to drop your PPP session on your router for the change to take effect.
I hope the speeds have picked up for you.