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End of Contract - New Contract

Portoman
Dabbler
Posts: 11
Registered: ‎02-01-2023

End of Contract - New Contract

Hi

 

 My contract expires on the 27th but what happens on the 28th? As it is, I am probably going to switch over to full fibre, so what "package" will I be on between the end of this contract and full fibre installation?

 

Thanks

8 REPLIES 8
jab1
Legend
Posts: 17,436
Thanks: 5,680
Fixes: 260
Registered: ‎24-02-2012

Re: What happens to my broadband when my contract expires?

You will stay on your current (presumably FTTC) package, but at the full out-of-contract price - i.e. you will lose any discounts.

John
Anonymous
Not applicable

Re: What happens to my broadband when my contract expires?

Nothing about what you are getting now will change when the existing contract expires - so your "package" will remain as it is.

However your billing will change to the current prices at the "out-of-contract" rate for the services you are subscribed to.

Dan_the_Van
Aspiring Hero
Posts: 2,780
Thanks: 1,334
Fixes: 84
Registered: ‎25-06-2007

Re: What happens to my broadband when my contract expires?

If you logon to the members centre you should see the exact out of contract price on the home page.

HTH

bmc
Hero
Posts: 3,407
Thanks: 1,146
Fixes: 52
Registered: ‎28-02-2017

Re: End of Contract - New Contract

@Portoman 

Is Full Fibre available from Openreach or from one of the alternative suppliers?

 

If OR, there's nothing to stop you upgrading now other than if your phone number is important to you. You'd need to look into VOIP first to have an idea of what to do when PN FF arrives.

 

Brian

Portoman
Dabbler
Posts: 11
Registered: ‎02-01-2023

Re: What happens to my broadband when my contract expires?

Sorry where is the "members centre"? 

jab1
Legend
Posts: 17,436
Thanks: 5,680
Fixes: 260
Registered: ‎24-02-2012

Re: What happens to my broadband when my contract expires?

Click the 'My Account' tab at the top of the forum, select 'Broadband, Phone & TV' then log in.

John
Anonymous
Not applicable

Re: What happens to my broadband when my contract expires?

RadioFox
Grafter
Posts: 65
Thanks: 8
Registered: ‎22-02-2015

Re: End of Contract - New Contract

You should have received an email last month informing you of your options, & how much the out of contract price would be.